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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to Midnight
SunClosed
5.05,231 reviews
5
4,718
4
101
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12
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1
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400 reviews have no rating
Brandon M H.'s profile image
Brandon M H. 
on Birdeye

a year ago

Great communication and assistance through the process. This was my first home buying experience. Highly recommend! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Joella C.'s profile image
Joella C. 
on Birdeye

a year ago

I had no problems with the job that Brie Hendley did. Also, I enjoyed meeting and working with Liz Vance. They are both super people. Also, KUDDOS to Vickey Woodard with Collins Mobile Home Sales. She is top notch. Without her we would not have a home today. Thank you all. 

Business response:

Thank you, Joella! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday! 

Evelyne S.'s profile image
Evelyne S. 
on Birdeye

a year ago

I am very thankful for Jim Perry’s professional, responsive and honest assistance with the whole mortgage process from beginning to end. He made himself available to me via any method of my choice - email, business phone or cell phone, which I appreciated and took advantage of. Jim has always provided me with great service and attention, and consistently exceeded/exceeds my expectations both times 2009 and 2023. He is thorough, timely, personable and most importantly knowledgeable. He was able to boil down all the rates and ... read more

Business response:

Evelyne, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Roy W B.'s profile image
Roy W B. 
on Birdeye

a year ago

Andy was great to work with. Always responds, knowledgeable and very personable. The Sidney the administrative assistant was great also. 

Business response:

Roy, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

James P.'s profile image
James P. 
on Birdeye

a year ago

Fantastic! Brie was an absolute angel that guided us through our first home purchase. Immeasurable patience with us having so many questions and always a reliable and sensible rapid response . You can't ask for a better team! 

Business response:

James, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Sarah m.'s profile image
Sarah m. 
on Birdeye

a year ago

Everyone was helpful and made the process easy. 

Business response:

Hi Sarah, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Jessica R.'s profile image
Jessica R. 
on Birdeye

a year ago

Randy is the absolute best! I was very hesitant to even start my unique process of getting my home but he assured me it was possible and it was thanks to him!!! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Andrew J.'s profile image
Andrew J. 
on Birdeye

a year ago

Helen was a calming influence at a stressful time. She was seemingly available 24 hours a day and her information was always accurate. In addition, Helen got us a better interest rate because of her vigilance and expertise. We would definitely work with her again. 

Business response:

Hi Andrew, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Jasmine D.'s profile image
Jasmine D. 
on Birdeye

a year ago

The whole Platinum Mortage team was great! They answered all of our questions very quickly and made us feel comfortable throughout the entire process. Rachel was in constant contact with me with any updates and was patient with me. First time home buying experience couldn’t have been better ..really!!! They were recommended to me by a friend and I’ll definitely be passing their information out to any potential first time buyers😁 

Business response:

Thank you, Jasmine! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,231 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m.