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Platinum Home Mortgage (NMLS 13589)
- Mortgage Lenders
- Hoffman Estates, IL
Location details
2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to Midnight | |
| Sun | Closed |
RecommendedThe whole Platinum team was Very helpful, Grace was amazing , quick responding, doing a lot of work , she will explain everything clearly, she goes out of her way to make sure we get approved, my Family and I are very thankful with every single , person from the staff, for making my dream come thru of being a home owner . Thank u guys
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
RecommendedSimple, efficient and helpful process for refinancing. Great rates and good service.
Business response:
Thank you, Ricky! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
RecommendedFriendly, fast, honest service
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
RecommendedKim Smith is the best! So sweet and patient to answer every question! She doesn't miss a detail and goes above and beyond for your housing needs!! She even sent like 3 different gifts after closing! So sweet!
Business response:
Thank you Elizabeth! We love to hear from our clients and we are so glad that you had an amazing experience with Kim! ☺️
Recommendedi had been researching home refinance options for months. And by chance a good friend was mentioning that they had gone through a home refinance with Platinum Home Mortgage. I had not heard much about them except a local businessman, well known in the community had opened a branch. After having been so disappointed at the other lenders quotes (Navy Federal, AmeriSave, Quicken Loans, Rocket Mortgage) I figured it couldn't hurt to give them a call. From the very beginning, Rachel and Yusef walked me through the process and ans... read more
Business response:
Micah, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
RecommendedI had an excellent customer service with Rachel and Yusef of Platinum Home Mortgage. I have purchased/refinanced homes on many occasions and I have never had a more pleasant experience. Rachel is very knowledgeable and accommodating. She is always available to take your calls and answer your questions. I’ve known Yusef for many years. Yusef is a master at aligning himself with excellent people and products. You’d be wise to consider these two for your home loan needs. Thank you, Yusef and Rachel!
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
RecommendedRachel Lebsock was great! Thanks for your quick responses and hard work to make this one of the easiest home purchases ever! Got us a good rate! Closed quicker than expected and exceed my expectations by a mile! Thanks Yusuf Odeh and Rachel Lebsock for everything!
Business response:
Hi Brian, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
RecommendedVery good personal customer service very helpful making sure that you understand everything about buying a home
Business response:
Audrey, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
RecommendedI Refinance my property with Platinum Home Mortgage , it is an excellent company, great customer service, They give me a really low rate, better than competition lenders. Now I have a better payment than before and it is a 15 years insted of 30 years. They gave me a real good deal with low closing cost and really low rate. I will keep Referral Platinum Home Mortgage to friends and relatives for their Mortgages needs. Easy company to works with since begining to end. Once again it was a pleasure to work with Platinum Home ... read more
Business response:
Thank you very much for your review, Solmay!
Frequently asked questions about Platinum Home Mortgage (NMLS 13589)
How is Platinum Home Mortgage (NMLS 13589) rated?
Platinum Home Mortgage (NMLS 13589) has a 4.9 star rating with 672 reviews.
When is Platinum Home Mortgage (NMLS 13589) open?
Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m.