Platinum Home Mortgage (NMLS 13589) - Walnut Creek, CA

John H. 

on Birdeye

3 years ago

We were excited and stressed about the homebuying process. We heard as a new homebuyer it is a long, stressful and life challenging process. Jon Daco, Jeannette Sotell and Nancy Camilleri made this process as easy as can be. They prepared us for what to expect and material we would need to make the process smooth. Everything fell into place step by step and we wondered was the process supposed to be so smooth. Jon, Jeannette and Nancy knew their business and it allowed us to experience a pleasurable home purchase. They were ... read more

Bobby & A. 

on Birdeye

3 years ago

Jon helped us with our initial home loan before and this time with the refinance loan. Him and Nancy have been very helpful from the start of the refinancing process. They were prompt in answering our queries the entire time and gave us a good deal! We just had one hiccup. This was when we did the closing signing. The lady seemed to be very disorganized with the paperworks. She gave us different sizes of papers and placed it in a carrier envelop. Very much different from our previous one, all labeled and placed in the compan... read more

David F. 

on Birdeye

3 years ago

Jeannette Sotelo and Jon Daco did a fantastic job helping me refinance my property, it was very easy, fast and the interest rates were good, I totally recommend them to anyone looking to refinance their property, plus they are local and very easy to talk to them when I had questions and needed an update on my refinancing process, thanks, Jeannette and Jon.  

Perla R. 

on Birdeye

3 years ago

The team at Platinum Home Mortgage made the home buying process very smooth. Jeannette, Nancy and John are such a pleasure to work with. The were professional with a friendly warm attitude. I'm a first time homebuyer and they made the process smooth and stressless. I would definitely recommend!  

BRIAN I. 

on Birdeye

3 years ago

THE PROCESS WAS FAST AND EASY. EVERYONE WAS PROMPT ON EMAIL RESPONSES. I ALSO LIKED THE EMAILS I RECEIVED LETTING ME KNOW WHAT STEP I WAS IN (PROCESS) WHICH WAS SOMETHING NEW TO ME AND VERY HELPFUL. 

Jvon D. 

on Birdeye

3 years ago

Michael is great at what he does. The pure gratification he gets from helping people truly shows. When crunch time came and closing rapidly approaching, my full vote of confidence was with Michael and he did not disappoint! 

Conrad B. 

on Birdeye

4 years ago

Very professional. Kept me advised throughout the process. I was very pleased with her personal attention to my refinancing.