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Platinum Home Services, Inc.

4.8

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Location details

644 Charles St, Fall River, MA, 02724, United States

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4.8836 reviews
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Yaron R.'s profile image
Yaron R. 
2 years ago

Professional and fast service 

Business response:

Hi, Yaron. We are thrilled to learn that you had a positive experience with us! 

Timothy C.'s profile image
Timothy C. 
2 years ago

Fast, easy, great advice and honest 

Business response:

Hi, Timothy. Thank you so much for leaving us a stellar review! 

Frank Y.'s profile image
Frank Y. 
2 years ago

Tech was very pleasant, on time and knowledgeable 

Business response:

Hi, Frank. Your feedback is highly appreciated. Thank you for the review! 

Ravi S.'s profile image
Ravi S. 
2 years ago

Steve did a great job! 

Business response:

Hi, Ravi. We appreciate the kind words and are glad we could provide you with a positive experience! 

Joyce A M.'s profile image
Joyce A M. 
2 years ago

Excellent service and response and easy to deal with! Thanks!! 

Business response:

Hi, Joyce. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Paul P.'s profile image
Paul P. 
2 years ago

The technician arrived assessed the problem. He knew he needed to make a return visit to fix the problem. He made an adjustment to temporarily fix the problem . He returned in a timely manner and ( hopefully) permanently fixed the problem. So far so good. 

Business response:

Hi, Paul. We are thrilled to learn that you had a positive experience with us! 

Ashley C.'s profile image
Ashley C. 
a month ago

Horrible customer service I’m not so surprised since I originally looked at the reviews, but had no choice to use this company since I’m going through american home shield. Originally had tech come out they submitted the report with plan to fix problem . They sent tech out today who said he was unable to complete jobs since he was blindsided and thrown into this, and that the original tech would come out tomorrow. I called the office, frustrated about the miscommunication and was told that the tech on site would be fixing on... read more

Ashley C.'s profile image
Ashley C. 
a month ago

Horrible customer service I’m not so surprised since I originally looked at the reviews, but had no choice to use this company since I’m going through american home shield. Originally had tech come out they submitted the report with plan to fix problem . They sent tech out today who said he was unable to complete jobs since he was blindsided and thrown into this, and that the original tech would come out tomorrow. I called the office, frustrated about the miscommunication and was told that the tech on site would be fixing on... read more

Ashley C.'s profile image
Ashley C. 
a month ago

Horrible customer service I’m not so surprised since I originally looked at on google reviews  , but had no choice to use this company since I’m going through american home shield. Originally had tech come out they submitted the report with plan to fix problem . They sent tech out today who said he was unable to complete jobs since he was blindsided and thrown into this, and that the original tech would come out tomorrow. I called the office, frustrated about the miscommunication and was told that the tech on site would be f... read more

Frequently asked questions about Platinum Home Services, Inc.

How is Platinum Home Services, Inc. rated?

Platinum Home Services, Inc. has a 4.8 star rating with 836 reviews. 

When is Platinum Home Services, Inc. open?

Platinum Home Services, Inc. is open now. It is open 24/7.