Platinum Home Services, Inc.

Ravi S. 

on Birdeye

2 years ago

Steve did a great job! 

Joyce A M. 

on Birdeye

2 years ago

Excellent service and response and easy to deal with! Thanks!! 

Paul P. 

on Birdeye

2 years ago

The technician arrived assessed the problem. He knew he needed to make a return visit to fix the problem. He made an adjustment to temporarily fix the problem . He returned in a timely manner and ( hopefully) permanently fixed the problem. So far so good. 

Ashley C. 

on Birdeye

9 months ago

Horrible customer service I’m not so surprised since I originally looked at the reviews, but had no choice to use this company since I’m going through american home shield. Originally had tech come out they submitted the report with plan to fix problem . They sent tech out today who said he was unable to complete jobs since he was blindsided and thrown into this, and that the original tech would come out tomorrow. I called the office, frustrated about the miscommunication and was told that the tech on site would be fixing on... read more

Ashley C. 

on Birdeye

9 months ago

Horrible customer service I’m not so surprised since I originally looked at the reviews, but had no choice to use this company since I’m going through american home shield. Originally had tech come out they submitted the report with plan to fix problem . They sent tech out today who said he was unable to complete jobs since he was blindsided and thrown into this, and that the original tech would come out tomorrow. I called the office, frustrated about the miscommunication and was told that the tech on site would be fixing on... read more

Ashley C. 

on Birdeye

9 months ago

Horrible customer service I’m not so surprised since I originally looked at on google reviews  , but had no choice to use this company since I’m going through american home shield. Originally had tech come out they submitted the report with plan to fix problem . They sent tech out today who said he was unable to complete jobs since he was blindsided and thrown into this, and that the original tech would come out tomorrow. I called the office, frustrated about the miscommunication and was told that the tech on site would be f... read more

John B. 

on Birdeye

a year ago

Did the board up properly. Tried to bill me over $15,000 for 4-6 hours work. 

Rose G. 

on Birdeye

2 years ago

God awful company and the people working for them may be even worse. They show up, park illegally and then take it upon themselves to shut the water off in my entire building without notifying any of the tenants, just to install a sink upstairs in an apartment nobody is even living in. Clearly not an emergency. So i go upstairs to the apartment thats being renovated and calmly ask the guy who works for Platinum, "did you shut the water off?" and he proceeds to tell me he shut it off himself because the association was supp... read more

Rose G. 

on Birdeye

2 years ago

God awful company and the people working for them may be even worse. They show up, park illegally and then take it upon themselves to shut the water off in my entire building without notifying any of the tenants, just to install a sink upstairs in an apartment nobody is even living in. Clearly not an emergency. So i go upstairs to the apartment thats being renovated and calmly ask the guy who works for Platinum, "did you shut the water off?" and he proceeds to tell me he shut it off himself because the association was supp... read more