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Plaza Tire Service
- Tires
- Paducah, KY
About this business
Location details
5155 Hinkleville Rd, Paducah, KY, 42001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 7:30 a.m. to 4:30 p.m. | |
| Sun | Closed |
Service was great. They informed me of an issue i was not previously aware of and provided a solution
Fast service and quality work. Good. Bad. The long wait to get in. Arrived 45 min prior to my 1230 appointment and didn't get seen till 130-2 PM.
I do like their service quality but I don't care for the pushiness of wanting you to do extra things to your car. I heard someone say no to their credit card and they kept talking like they didn't hear the no. Kept right on spilling the information to the wife knowing her husband kept saying no, no, no.
Plaza Tire put new braks on my vehicle and after one month, heavy dusk was all over my wheels. Called and explained situation, they asked to return car. Technician forgot to lubricate breaks! How does this company forget to lubricate NEW drakes!?! I do not recommend them, vase on my experience.
Business response:
We deeply regret to learn about your experience with our tire repair service. We take pride in our work and customer satisfaction is our top priority. If you would like to speak with us directly regarding your visit, please reach out to us at 877-201-6586, or email us at Support@Sun.Auto.
Rude, disrespectful, and perverted employees. Will never go back! Tried to take advantage of a female. Pitiful!
Business response:
Hello, we are disappointed to hear about your experience. We strive to provide the highest quality services at the most affordable rates. If you would like to contact us directly, please email us at support@sun.auto or you can call us at 877-201-6586.
When I first started going to this Plaza the people were friendly and hardworking. Now that those people have left the new people are horrific. There is this one guy named Zack I believe. He is rude and lazy and has a lot of attitude even when youre being absolutely nice to him. I have officially stopped going to this one. Ive switched to a different one where the people are kind and know what theyre doing.
Business response:
We apologize that you have had a poor experience in this location. Our business is built on friendly service, and clearly theres a problem here. We will use your feedback to address these concerns with our team members. Again, were sorry this was your experience in our store.
They put the Cabin air filter in upside down. Caused my AC compressor to freeze over. I got my Jeep serviced just so I wouldnt have issues
The went through my glove box and my center console looking for a special socket that was not even in their it was in the back. They also didnt even tell me about it I had to call to find out why they did that. Will never be back!
Business response:
We apologize that we missed the mark in any way. We strive to be upfront with customers regarding service details, and are sorry this was not the case during your visit.
Frequently asked questions about Plaza Tire Service
How is Plaza Tire Service rated?
Plaza Tire Service has a 4.7 star rating with 2,008 reviews.
When is Plaza Tire Service open?
Plaza Tire Service is closed now. It will open tomorrow at 7:30 a.m.