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PM Pediatric Urgent Care
- Urgent Care
- North Babylon, NY
About this business
Location details
1130 Deer Pk Ave, Sunset Plaza Shopping Center, North Babylon, NY, 11703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
The nurse practitioner was rushing and inattentive. My daughter has been sick for 2 weeks she told me to give her Tylenol and Motrin. Don’t even offer to take a test and basically blew us off, after she left I insisted for tests and they came back and tested her she’s is 4 she tested positive for flu and strep. !!!!
Business response:
Dear Matthew, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer outstanding customer service to all PM Pediatric Care patients. Our management team would welcome an opportunity to speak with you to learn more about your experience. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your fam... read more
You need to improve by doing more thorough testing. The day after I came into this office and Was told my daughter sickness was just viral without any medication given, my daughter ended up in the emergency room with pneumonia and having to be put on oxygen to breathe She was in the hospital for three days
Business response:
Thank you for sharing your concerns. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com.
They need Do More thorough testing. Went in to be told it's "viral". Wind up having to bring my child to the ER the next day to find out she has pneumonia. I won't be going back again to PM pediatrics. And now talking to people quite a few feel the same way due to their own experiences. Very very disappointed
Dr was rude. I’ve had her a few times. Can’t remember her name but her attitude is very off putting. Seems like she doesn’t want to be there. It wasn’t just a one time thing. Whenever she’s there her bedside manner is nonexistent.
Business response:
Hello Michael, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your famil... read more
If i could give it a 0 i would have! worst experience ever the staff was rude and completely lacked care; and just got my daughters test results back from 05/05 that said she had the FLU when i was supposed to get it the next day as promised never going back!
Business response:
Hello Cheryl, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family... read more
Amazing!!!! This is my second time at this location and I can’t rave about it enough. Everyone from the front desk staff , to nurses, and doctors are just so friendly and helpful and a calming presence to worried parents and children. Everyone felt very knowledgeable to me as well, I had a very good feeling my children were in great care. I hope I don’t have to come back anytime soon but I’m glad to have a place to run to that I feel comfortable with!
Business response:
Hi, Brittany. Thanks for taking the time to share your positive experience. We truly appreciate it!
I can’t say enough about the staff! They are amazing! From the receptionist, to nurse, to PA. So helpful, friendly, efficient & such a calming presence when you’re already worried about your sick child. Love this location!
Business response:
Hi, Brittany. We are thrilled to learn that you had a positive experience with us!
Have your NP pay a little more attention to the patient and try to be a little more empathetic and caring.
Business response:
Hello Dolmattie, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your fami... read more
We were taken into a room in a reasonable amount of time, seen by the NP pretty quickly. Had a strep test taken then waited in the room for more than 40 minutes.
Business response:
Hello Frank, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients are a priority at PM Pediatric Care. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.1 star rating with 607 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close tomorrow at 12:00 a.m.