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PM Pediatric Urgent Care
- Urgent Care
- Syosset, NY
About this business
Location details
596 Jericho Turnpike, Syosset, NY, 11791, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
I made an appointment for Sunday, June 8 at 10:15AM. I arrived at 9:30 AM hoping that I could get seen soon sooner. This was not the case, but I was fine with waiting, two other families came in with their sick children. After we were waiting a half hour I asked both families if they had appointments being that nobody was being seen yet. Both family said they didn’t have appointments. At 10:05 one of the families was called back to be seen, I asked the receptionist how they could take a child when I have an appointment and h... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
2 hour wait time
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Alia Khan Is very impatient
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
The doctor who treated my baby was very rude. She does not seem to be a pediatrician. She treated my baby, who was only 6 months old, rudely..
Business response:
Your comments will be shared with our team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family well.
The doctor was very uncaring. My daughter was quite sick and it affected her liver and the doctor demonstrated a callous and disinterested attitude.
Business response:
Thank you for taking the time to share your experience. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com.
Customer services sucks. Long wait even though it's call "URGENT CARE". Few nurses are rude if you ask them questions also some Dr. are rushing while explaining things. Follow up patients, Dr. Should make an appointment before before patient leaves. I would not recommend anyone to go there with such a bad customer service and the protocol they have.
Business response:
We apologize for any inconvenience you experienced during your visit. We strive to provide the best care possible and will address your concerns with our staff. Thank you for bringing this to our attention. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4 star rating with 390 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.