This profile has been claimed by the business owner or representative.
PM Pediatric Urgent Care
- Urgent Care
- Ashburn, VA
About this business
Location details
19800 Belmont Chase Dr, Unit 110, Ashburn, VA, 20147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Worst receptionist ever. He was unhelpful and rude to mother with sick child. Mom left upset. He was then rude to father and took it upon himself to deny 7 year old sick child treatment. Usually all staff and doctors are great in this location. We have been going there for 4 years and have been their numerous times . But, it has always been a bad experience when this one particular rude receptionist is there. He should not be in the health care field or dealing with parents with a sick child.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Called last Sunday at 9:25 (I was already on my way, live 7 min away, and they closed at 10) to see if my toddler could be seen for a small scratch that may have required stitches. The young lady that answered the phone said it was best we not come in due the fact that if my son did need stitches, the injection to numb him would have taken 40 and it would then be "too late." I went to ABC Pediatric Urgent care in Brambleton it they WERE THE BEST! Thankfully, they were open a later and had just recently opened 2 weeks prior.
Waited over an hour to be seen (with appointment). The doctor spent about 1 minute talking with us.
Business response:
Thank you for providing your feedback and letting us know about this issue, Conor. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our team at info@pmpediatrics.com and we would appreciate the opportunity to make things right.
you need to spend some time in checking the patient thoroughly before diagnosing
Business response:
We apologize for any inconvenience you experienced during your visit. We take your feedback seriously and will work to improve our thoroughness in patient evaluations. Thank you for bringing this to our attention.
Doctor attitude wasn’t nice at all 1st time and don’t think I would want to go again
Business response:
Thank you for providing your feedback and letting us know about this issue, Nevin. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 496 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.