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PM Pediatric Urgent Care

4.1

About this business

Location details

1983 Route 52, Hopewell Junction, NY, 12533, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.1487 reviews
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Katherinne Rosales R.'s profile image
Katherinne Rosales R. 
7 months ago

I made an appointment. Lady at front said she didn’t see any appointments when I had emails confirming the appointment.. 

Business response:

Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.  

Elsa-Kay P.'s profile image
Elsa-Kay P. 
9 months ago

I took my soon to be 10 year old son to urgent care as he had a fever. He has not been well for almost 7 days. Check in was pretty quick. The doctor checked him for flu which was negative. Then was hesitant to run more test. They didn't even prescribed him motrin though I overheard other patient being told what to take. I was disappointed because my co-pay is $75 and with a fever of 100, nothing was prescribed. I asked if I should check out at the front desk and was told yes. I then came to check out and saw two families in... read more

Business response:

Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.  

Ahmed E.'s profile image
Ahmed E. 
9 months ago

Terrible Racist Unprofessional 

Business response:

Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.  

Christine O.'s profile image
Christine O. 
a year ago

The male doctor who stitched my daughter’s face did a horrible job which resulted in us needing to go to Vassar ER for them to redo it. My daughter’s pediatrician was embarrassed she recommended us to go to this urgent care. Once she saw my Daughter’s sutures she immediately told us to go to the ER and have them redone immediately before it started healing incorrectly. The ER had to take them out and put new ones in which of course traumatized my 2 year old even more. Imaging having to go through the trauma of needing stitch... read more

Business response:

Hello Christine, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients are a priority at PM Pediatric Care. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.  

Todd L.'s profile image
Todd L. 
a year ago

Meghan was so sweet, my son loved her. Thank you! 

Business response:

Hi, Todd. We are thrilled to learn that you had a positive experience with us! 

Todd L.'s profile image
Todd L. 
a year ago

Great!!!!! 

Business response:

Hi Todd. Thank you for the review! Your satisfaction is our top priority.  

Rattinan E.'s profile image
Rattinan E. 
a year ago

It was horrible. We’re not taking our child back here again. The front desk nurse gave us an attitude and the doctor didn’t seem like to care for our child. Totally not recommended. 

Business response:

Hello Rattinan, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we believe in kindness and respect for all of our patients and families. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.  

Kyung A.'s profile image
Kyung A. 
a year ago

The Dr only check ear for infection and my daughter did had an ear infection but he didnt bother to do any other test for other strain of viral bacterial since my lil girl had really bad rash all over her body. He didn’t advise on anything about her rash and try to leave while I’m asking question about her rash and potential cause of it. He was short and just prescribe anti biotic and want to leave, He was not helpful at all. PM pediatric Dr are getting worst and don’t even bother looking at the actual problem the kid may b... read more

Business response:

Hello Kyung, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family ... read more

Jonathan F.'s profile image
Jonathan F. 
a year ago

Our son contracted pink eye from your office. Doctor was rough and not patient. Nurses were polite and kind. 

Business response:

Hello Jonathan, Your feedback is important to us. We are concerned to hear about the discomfort you experienced in our office. Excellent service and top-notch care for all our patients are a priority at PM Pediatric Care. Our management team would welcome an opportunity to speak with you to learn more about your experience. Please feel free to message us with the details of your visit to info@pmpediatrics.com, and a member of our patient experience team will contact you. Thank you for your feedback.  

Frequently asked questions about PM Pediatric Urgent Care

How is PM Pediatric Urgent Care rated?

PM Pediatric Urgent Care has a 4.1 star rating with 487 reviews. 

When is PM Pediatric Urgent Care open?

PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.