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PM Pediatric Urgent Care
- Urgent Care
- Hopewell Junction, NY
About this business
Location details
1983 Route 52, Hopewell Junction, NY, 12533, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Excellent pediatric care. Hours are the most convenient!
Business response:
Hi, Ashley. Thanks for taking the time to share your positive experience. We truly appreciate it!
Wait time was not bad Considering we were walk ins with a handful of people ahead of us. They let us wait in the car and called us when it was our turn. Dr. Chris came in and treated my baby in a timely fashion. Staff was kind. Thank you for your services :)
Business response:
Hi, Lisa. Thank you so much for rating your experience with us so highly!
customer service
Took our daughter here tonight because she is struggling to breathe. When I walked in one person was sitting with her feet up on the desk. I didn’t have the copay upfront so I asked to be billed and she told me they don’t do that?! We didn’t go there for a minor thing and they refused to see my daughter. I will NEVER use PM pediatrics again. I had to drive 30 minutes to the ER and now we are stuck in the waiting room and my daughter is struggling to breath! If I could give zero stars I would 🤬
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Thoroughly examining a patient. My 1.5 year old went home, her breathing got worse, her fever spiked to 102.9, and she became lethargic after the provider who saw her today ran no tests & said it was “viral”. My daughter is now worse than she was before we went to PM pediatrics.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I made an appointment. Lady at front said she didn’t see any appointments when I had emails confirming the appointment..
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
I took my soon to be 10 year old son to urgent care as he had a fever. He has not been well for almost 7 days. Check in was pretty quick. The doctor checked him for flu which was negative. Then was hesitant to run more test. They didn't even prescribed him motrin though I overheard other patient being told what to take. I was disappointed because my co-pay is $75 and with a fever of 100, nothing was prescribed. I asked if I should check out at the front desk and was told yes. I then came to check out and saw two families in... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Terrible Racist Unprofessional
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
The male doctor who stitched my daughter’s face did a horrible job which resulted in us needing to go to Vassar ER for them to redo it. My daughter’s pediatrician was embarrassed she recommended us to go to this urgent care. Once she saw my Daughter’s sutures she immediately told us to go to the ER and have them redone immediately before it started healing incorrectly. The ER had to take them out and put new ones in which of course traumatized my 2 year old even more. Imaging having to go through the trauma of needing stitch... read more
Business response:
Hello Christine, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients are a priority at PM Pediatric Care. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.1 star rating with 518 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.