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PM Pediatric Urgent Care
- Urgent Care
- North Brunswick Township, NJ
About this business
Location details
2421 US-1, North Brunswick Township, NJ, 08902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
My 3 year old son came in with a laceration on his eyelid/brow and you were all so patient with him and comforted him throughout the entire visit.
Business response:
Hi, Heriberto. We appreciate the kind words and are glad we could provide you with a positive experience! We hope that your child is feeling better.
Excellent service! Smooth experience from checkin yo checkout
Business response:
Hello Rajith, We sincerely appreciate your feedback. We are glad to see that your family had a high-quality experience at our location. We constantly strive to offer first-rate pediatric care services. Thank you for sharing your feedback with us. We hope your child feels better soon.
This is the second time I’ve personally had a negative experience with the same front desk receptionist, and my husband also had the same impression when he came before. She is consistently rude, lacks basic manners, and does not respect patient privacy when speaking to people. This has only been an issue with the most recent receptionist — the staff before her were polite and professional. I hope bringing this up does not affect the medical care my child receives, but I feel it’s important that this issue is addressed becau... read more
I’m giving 2 stars because of the front desk experience. This is the second time I’ve dealt with the same receptionist, and both times she has been rude, with no manners at all. She also doesn’t respect patient privacy when speaking to people, which is very unprofessional in a healthcare setting. The medical care itself may be fine, but the way patients are treated at the front desk really leaves a negative impression
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Long wait. Appointment time was at 3. Was told walkins are ok and patients are seen on first come first serve basis. Reached at 1:45, took 30 minutes to checkin (2:15). Wasn't seen until 3:30. So what's the point of a walkin and checkin if people who come after are seen before? There used to be a transparent system before where the wait and queue were displayed on TV. Now its replaced with children's cartoons.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Wonderful place. Amazing stuff.
Business response:
We greatly appreciate your review, Lia! We sincerely appreciate your feedback and hope that your child feels better soon.
Excellent. Amazing and kind stuff.
Business response:
We appreciate your helpful words and are delighted to have provided your family with a positive experience, Natallia! At PM Pediatric Care, we are dedicated to offering top-notch care and excellent service to all our patients. Thank you for choosing PM Pediatric Urgent Care.
First off my name is NOT Anna. She's the so called, mother. I'm the father. My name us John. I take my responsibilities seriously. I'm not out playing while my kid suffers. So let's get that straight. Second, I waited over 35 minutes to be seen. Wtf was the appointment for? Thirdly, your website is NOT updated. The hours were wrong. Which had me driving all around the county looking for medical attention for my son. You asked. I provided.
Business response:
Hi John, Thank you for sharing your feedback with us. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients and families. Your comments will be shared with our management team, so that appropriate improvements can be made. For your awareness, our North Brunswick location is happy to provide care for your child's illness or injury needs during the hours of 11 am to 11 pm EST daily. If you would like to spe... read more
You can improve by getting some one more professional in the front desk not only rude and not willing to help checking in with me but with others as well bad experience
Business response:
Dear Yasimina, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer outstanding customer service to all PM Pediatric Care patients. We would welcome an opportunity to speak with you to learn more about your experience. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 913 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.