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PM Pediatric Urgent Care
- Urgent Care
- Greenbelt, MD
About this business
Location details
7401 Greenbelt Rd, Greenbelt, MD, 20770, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
It took forever to read all of the terms and privacy policy on the website, but everything else was easy. I loved that we could leave for our 2+ hour wait, and they texted us 15 minutes before our time came. As soon as we came back in, we were given a treatment room. The nurse practitioner was super nice and understanding!
Business response:
Hi, Derek. We are thrilled to learn that you had a positive experience with us!
This is my second visit to this location and I am always grateful for the service. From the front desk staff, the the nurses and the PA or NP’s everyone is great. They are very professional, treat you with empathy and address all your concerns. And the wait time is very short. Thank you all
Business response:
Thank you for your kind words, Joslyne! We're thrilled to hear that you had a positive experience during your visits to PM Pediatric Urgent Care. Our team is dedicated to providing professional and empathetic care, and we're glad that we were able to address all your concerns. We appreciate your support and look forward to serving you again in the future.
I scheduled an appointment for 9 am, but wasn’t seen until 9:40. This defeats the purpose of scheduling an appointment.
We were the least to be seen, the last to be acknowledged and the only ones insulted with a form questioning our housing, if my children were the victims of domestic violence or abuse. And whether there was a need for mental health services. We were treated very poorly plain and simple
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
La atención fue exelente
Barely adequate
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Worst urgent care
Business response:
We appreciate your feedback, Jose. If you would like to discuss your experience further, don't hesitate to reach out to us at info@pmpediatrics.com. We would love the opportunity to resolve any issues.
Everyone was great and attentive my problem was with the dr that attended my son she talked to us with a smart ass attitude everytime she came in and I don’t think that’s very professional at all I would like to avoid the same dr if I ever come back
Business response:
Hello Joshua, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we believe in kindness and respect for all of our patients and families. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.
The worst doctor is the one that chooses virtual checkup. Even though it is convenient, it does not apply to all cases. Virtual is for casual conversation. Best doctors take the time to see the patients in real life. You can't just look through the camera lense and know what the patient is enduring. With Physical counteract, you can better diagnose.
Business response:
Thank you for providing your feedback and letting us know about this issue, Du. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our team at info@pmpediatrics.com and we would appreciate the opportunity to make things right.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 1,295 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close tomorrow at 12:00 a.m.