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PM Pediatric WakeMed Children's Urgent Care
- Urgent Care
- Morrisville, NC
About this business
Location details
1125 Hatches Pond Ln, STE 101, Morrisville, NC, 27560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
There was no service provided. Was asked to wait for an hour and a half after appointment was confirmed for 1pm. We had to leave without service provided. Was called after 20 minutes of leaving that a spot was available if we were still around(strange). My only feed back is that a better time frame could have been provided.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
Absolutely horrible check in experience. Location check in was understaffed and provided conflicting instructions. Make an appointment before you go, but then stand in line to check in or you place sequence will not be honored. Terrible check in experience for parents with sick and hurt children.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
The physician was excellent with my son. My only issue during the visit was with the person at the front desk. She was very rude and condescending not only to me but to all of the other parents that walked in. She asked me to wait to sign and I didn't hear her so I signed the pad...she said I told you to wait. There was another Muslim family checking in also and she was rude to them. I didn't say anything to her but was hoping to have the chance to put it in a survey. I did not get her name but she was working at 6 PM on 9/1... read more
Your system is messed up. I am retired 84 year-old. Do not have any children that would use your services. Don’t know how you got me on your list. Albert Taber
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Frequently asked questions about PM Pediatric WakeMed Children's Urgent Care
How is PM Pediatric WakeMed Children's Urgent Care rated?
PM Pediatric WakeMed Children's Urgent Care has a 4.6 star rating with 815 reviews.
When is PM Pediatric WakeMed Children's Urgent Care open?
PM Pediatric WakeMed Children's Urgent Care is open now. It will close at 11:00 p.m.