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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Pocketpills save me so much time from going to the pharmacy, lining up at the counter, and waiting for the medication. The quick response from the customer service rep. is what I like the most, when you have questions about their services, they’d be more than happy to respond to your inquires either by phone/ text.
Business response:
Thank you for sharing your experience with the community through this stellar review, Daniel! We love being able to take the hassle out of refilling your prescriptions. We appreciate your trust and look forward to continuing to elevate your pharmacy experience.
Thanks the first Pharmacist was very patient to help me arrange how to send the medication I want, and understood my English was not so good, she asked Karen who can speak Mandarin to communicate with me.That’s very helpful.
Business response:
Thank you for taking the time to share your experience with us and the community, Bing! Our pharmacy team will always go above and beyond to provide you with the best-in-class customer service. We value your trust and look forward to continuing to elevate your pharmacy experience.
Was easy and fast ..
Business response:
Thank you, Nadine, for taking the time to share your experience! We are incredibly grateful that you took the time out to leave us a 5-Star review.
I am a new client and they were so helpful. They were very quick to transfer my prescription and fill it. They even helped me sign up my mom.
Business response:
Thank you for taking the time to share your experience with us and the community, Kerry! Our pharmacy team will always go above and beyond to provide you with the best-in-class customer service. We value your trust and look forward to continuing to elevate your pharmacy experience.
I was great having pills show up at the door
Business response:
Thank you, Mary, for taking the time to share your experience! We are incredibly grateful that you took the time out to leave us a 5-Star review.
Went above and beyond getting my prescriptions. Pills arrived on time. Little packets keep me on track
Business response:
Thank you for taking the time to share your experience with us and the community, Susan! Our pharmacy team will always go above and beyond to provide you with the best-in-class customer service. We value your trust and look forward to continuing to elevate your pharmacy experience.
Fast and efficient service every step of the way!
Business response:
Thank you, Dave, for taking the time to share your experience! We are incredibly grateful that you took the time out to leave us a 5-Star review.
Loved the PocketPills experience up to now. Always great to speak with the team and the service is excellent. So easy! I cannot say who has assisted me, do not remember. However, they were great!
Business response:
Thank you for taking the time to share your experience with us and the community, Marie-Pier! Our pharmacy team will always go above and beyond to provide you with the best-in-class customer service. We value your trust and look forward to continuing to elevate your pharmacy experience.
After I gave some candid feedback, I was contacted by the customer care dept. who worked diligently to resolve my issue and were very honest about some of the challenges they had been having with the onboard process which I really appreciated. I wish more companies would take the feedback seriously and address the concerns quickly and efficiently as Pocket Pills did in this case. They even compensated me with a gift card for my time and trouble which was not necessary but appreciated. Well done.
Business response:
Thank you for taking the time to update your story, Jim. We are grateful for your feedback and look forward to this opportunity to serve you better.
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is open now. It will close at 4:00 p.m.