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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Tammy's profile image
Tammy 
on Birdeye

2 years ago

Professional, speedy, considerate, easy to work with, staff are awesome and helpful. Great all the way around. Thank you!!! 

Business response:

Thank you so much for your kind words, Tammy. We really appreciate you taking the time out to share your experience with us. We are delighted to help you with your pharmacy needs.  

Erika M.'s profile image
Erika M. 
on Birdeye

2 years ago

Quick and efficient. 

Business response:

Thank you for taking the time to submit a review, Erika. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again.  

Frank C.'s profile image
Frank C. 
on Birdeye

2 years ago

Impressive service and amazing packaging idea. 

Business response:

Thanks, Frank! We're delighted to know you are enjoying the convenience of our online pharmacy service and Pocketpack packaging. Thank you for putting your trust in us. We look forward to continuing to serve you.  

Brett L.'s profile image
Brett L. 
on Birdeye

2 years ago

Got package in timely manner fed ex was the only problem 

Business response:

We're honored to serve your pharmacy needs, Brett. Sorry your delivery through FedEx was inconvenient. We are always looking for ways to improve our delivery service. Please reach out to us about options for switching to a different delivery provider for your next medication order. 

KA's profile image
KA 
on Birdeye

2 years ago

Amazing customer service! So helpful, knowledgeable and both pleasant and professional. Called, texted and emailed as they promised and my products were delivered on time as promised. Thank you! 

Business response:

Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us and the community. We are delighted to help you with your pharmacy needs.  

Vivian's profile image
Vivian 
on Birdeye

2 years ago

I had some trouble with my doctor faxing the prescription and PocketPills was ontop of it all. Fantastic communication throughout the entire process from ordering to delivery. way better pricing compared to my old in-store pharmacy. 

Business response:

Thank you for taking the time to share your story and sing our praises, Vivian. We love being able to take the hassle out of renewing your prescriptions. You can always count on us :) 

Chauntelle K.'s profile image
Chauntelle K. 
on Birdeye

2 years ago

Your whole team is interactive and personable, you feel like your not just dealing with a auto messaging system. You have made changes to shipping addresses last minute and not only follow up with my dr on refills, but give me access to your doctors when Necessary. Well done 

Business response:

Thank you for taking the time to share your experience with us and the community, Chauntelle. We are honored to serve your pharmacy needs. We appreciate your trust and look forward to continuing to elevate your pharmacy experience.  

Susan K.'s profile image
Susan K. 
on Birdeye

2 years ago

I am blown away by PocketPills. I am someone who needs daily medication for my asthma and it is so nice to not have to make a trip to the pharmacy every three months. I love how I can see all my prescriptions and when I need a prescription it is beyond easy to order one. I have told so many people about this app. Brilliant. 

Business response:

Thank you for taking the time to share your story and sing our praises, Susan. We love being able to take the hassle out of refilling your prescriptions. You can always count on us :) 

Daniel V.'s profile image
Daniel V. 
on Birdeye

2 years ago

Excellent, customer service was very well received. And and very well mannered staff tooo. Y'all are very knowledgeable about what they have to offer for services. 

Business response:

Thank you so much for your kind words, Daniel. We really appreciate you taking the time out to share your experience with us. We are delighted to help you with your pharmacy needs.  

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is open now. It will close at 4:00 p.m.