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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very good experience 👍
Business response:
Thank you for taking the time to submit a review, Angel. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again.
Talking to a pharmacist was quick and easy- I was on hold for maybe 10 seconds. Shipping was incredibly fast- I expected a week or two days and it was overnighted to me! The associate I spoke to was polite, friendly and efficient, as was the pharmacist. The pharmacist answered questions I had about one of my medications in an easy to understand way and was very helpful. I've been telling everyone I know to make the switch! I don't recall the associate who specifically helped me so I am selecting at random- please know I hav... read more
Business response:
Thank you for sharing your experience with Pocketpills pharmacy, Nicole. We're glad to know to you found communicating with our pharmacy team efficient and convenient. We love being able to elevate your pharmacy experience with excellent customer service and speedy delivery. Thank you for your trust and we look forward to continuing to serve you.
It was so nice to have my prescriptions delivered right to my door no hassles no waiting in long line ups. I am so happy to have this service. Thank you!
Business response:
We love being able to take the hassle out of refilling your prescriptions, Beverly. We are delighted to serve your pharmacy needs. Thank you for your trust and we look forward to continuing to serve you.
Exceeded my expectations with prompt, efficient, friendly service. Thanks!
Business response:
We're delighted to serve your pharmacy needs, Marilyn. Thank you for trusting us. We look forward to continuing to elevate your pharmacy experience.
Very responsive and customer care was friendly and discussed options with me. Great experience.
Business response:
We're delighted to serve your pharmacy needs, Ray. Thank you for trusting us. We look forward to continuing to elevate your pharmacy experience.
Honestly I was a bit disappointed with the doctor I spoke with. She would only prescribe me a 30 day supply of a medication I've taken continuosly for 2 years and said I have to follow up with my family doctor after I explained I wasn't even prescribed the medication by my family gp. What was supposed to be saving me time now means I will have to make another appointment in 2 weeks to ask again for my prescription. I will say that the delivery of my meds was extremely quick
Business response:
We sincerely apologize for the inconvenience you experienced with our partner medical practitioner, Amanda. Your health and well-being are always our top priority. We are pleased to know your medication delivery was quick and convenient. We can help manage future renewals by reaching out to your family GP for refills on your behalf. We appreciate your trust and look forward to serving you better.
Very friendly service over the phone. Prompt delivery. The app could use a little work in making sure they comfirm before you place the order. I thought i backed out of an order but it actually went through. Other than that, great experience this far.
Business response:
Thank you, Eric! We value your feedback. The insights you provided are certainly meaningful and will help us further improve our services. We appreciate your trust and look forward to serving you better.
Great service, delivered on time
Business response:
Thank you so much for your kind words, Jiaojiao. We really appreciate you taking the time out to share your experience with us. We are delighted to help you with your pharmacy needs.
- Doctor was lovely (he behaved in very personable fashion - asked how I was - made some small talk - instead of jumping right into the business of our call) Very convenient! At first I thought it was very slow but I think it was related to the initial opening of an account that slowed things down - may have been me who didn't know what I had to do. I enjoyed the $20 of free vitamins in a really handy dispenser!
Business response:
Thank you for taking the time to share your experience with Pocketpills Pharmacy, Terina. We're glad to know your appointment with our partner medical practitioner was friendly and convenient. We appreciate your trust and are honored to serve your pharmacy needs.
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is closed now. It will open tomorrow at 7:00 a.m.