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The unit is running on a “wild”’pattern, impossible to tell what is actually covered on a complete run. After only 52 total hours, the robot quit for no clear reason. It was always removed and cleaned after ever cycle. Only positive note, the warranty saved us and the service to resolve was quick and efficient. West Coast pools and spa provided the repair service exceptionally well.
Business response:
We are sorry you had an issue with your new cleaner, Ekkehard. We understand your frustration and we're glad you received exceptional service from your pool professional. Hopefully, the issue has been resolved and your cleaner is performing optimally. Please call our support team if you need additional help - (800) 822-7933. All the best, Your Polaris Team
It broke the first time I used it.
Business response:
Hi Gaetan, Thank you for your valuable feedback. We're very sorry that your Polaris P945 broke on first use. Please contact your Polaris dealer to diagnose the issue and to process any warranty claims on your behalf. If we can assist further, please let us know at (800) 822-7933; our product specialists are always happy to help. All the best, Your Polaris Team
Polaris P945 has a 4.4 star rating with 20 reviews.
Polaris P945 is open now. It will close at 6:00 p.m.