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Polaris P965iQ Sport Robotic Cleaner
About this business
I love the P965iQ. It does an amazing job cleaning the pool. My only complaint is that it does not always climb the walls. Sometimes it attempts to climb the wall, then goes back down. Other than that, the pool has never looked better.
Business response:
Thank you for your review, Kevin. We appreciate your feedback. Please feel free to reach out to our Technical Support Team who can assist you with any questions. Happy Swimming! Your Polaris Team
The Polaris is awesome!!! It climbs up wall and steps without a problem. I will admit I had it only for a month. If anything changes then I will update my review.
Business response:
Thank you for your wonderful review, Satara! We are delighted to hear your cleaner is performing so well. Enjoy your swim time! Your Polaris Team
This one seems to work well. Our other one work well also but did not last long.
Business response:
Thank you for taking the time to share your experience with us, Brian! Please let us know if there is anything we can do to improve your experience. Happy swimming! Your Polaris Team
Cleans the pool well and saves me so much time vacuuming it !! It’s well worth the money
Business response:
Thank you for your 5-star review, Karen! We are delighted to hear you're happy with your cleaner and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
The ease of use is incredible. It does a fantastic job. I don't know why I didn't buy one sooner. It's very well worth the investment.
Business response:
Thank you for your positive review, Mary! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
This is a great product..
Business response:
Thank you for your 5-star review, Ronald! Wishing you a wonderful pool season. Cheers, Your Polaris Team
Does a good job cleaning. Easy removal from pool.
Business response:
Thank you for your 5-star review, Brad! We are happy to hear your cleaner is performing so well. Happy swimming! Your Polaris Team
The cleaning power of the 965iq is excellent. It cleans both the walls and floor in one preset cycle. The LIFT feature is also of great assistance in taking the cleaner out of the pool. Unfortunately, the SHORT electrical cord from the control unit TOO short to connect to a GFCI unless it’s in the MIDDLE of your pool deck; poor prior thinking ( cheaper?) than a loner cord. The instructions state, “ No extension cord should be used.” Get a rated for outdoor extension and you’ll be fine….. but, an ADDED expense on top of $1400... read more
Business response:
We are sorry you had such a difficult time reaching us, Ira, and understand how frustrating this must be. We want to help! Please respond to this email and let us know how we can assist you. All the best, Your Polaris Team
We have a no nonsense rectangular pool that is 4 ft deep (No deep end). It does okay on the bottom only. It doesn’t get all of the dirt in the transition from the floor to the wall. Also, a couple of minutes after you put it in the water, it shows filter full. That feature doesn’t work at all.
Business response:
Hi Mark, We are sorry to hear your cleaner isn’t performing as expected and want to help. If a robotic cleaner is no longer climbing well or doesn't seem to be ingesting debris, the main culprit is usually a clogged debris canister. We recommend rinsing the canister after every cycle and using mild soap and a soft brush to dislodge any microscopic debris that may be impeding flow. If you continue to have issues, please call our technical support team at (800) 822-7933. All the best, Your Polaris Team
Frequently asked questions about Polaris P965iQ Sport Robotic Cleaner
How is Polaris P965iQ Sport Robotic Cleaner rated?
Polaris P965iQ Sport Robotic Cleaner has a 4.7 star rating with 199 reviews.
When is Polaris P965iQ Sport Robotic Cleaner open?
Polaris P965iQ Sport Robotic Cleaner is closed now. It will open tomorrow at 9:00 a.m.