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Polaris P965iQ Sport Robotic Cleaner
About this business
I just recently purchased this pool cleaner and Love it. It has so many awesome features and cleans the pool fantastic. The various modes are great depending on the cleaning level the pool requires. Also the LIFT feature is great for taking the cleaner out of the pool. It comes with the caddy which is also great. I would recommend this cleaner.
Business response:
Thanks, Pacdad-44! Creating quality products that simplify your pool experience is what we aim to do every day. We are happy to hear that your new cleaner succeeds! Happy swimming! Your Polaris Team
I have had a dolphin in the past and purchased this one as my dolphin broke down when I was leaving out of town. It had the features I was looking for in a robotic pool cleaner. The features are great but it does not cover the entire pool in its 2.5 hour cycle. The basket is not fine enough to pick up the dirt. As a result I’m constantly sweeping the pool once a day and twice a day on weekends. Now the newest trick is, it goes up the side of the wall, flips upside down and it’s stuck upside down like a turtle. Unfortun... read more
Business response:
Hi Zachary, Thanks for sharing your opinion of the Polaris 965iQ. We'd like to help with the issues you're having. We recommend ensuring you are using the correct canister to match the debris type in your geographical area. The General Purpose canister is included with the cleaner. To improve fine debris cleaning, we recommend getting the Fine (R0517800) or Ultra Fine (R0535800) debris canisters that are available at local pool stores. Just keep in mind that the fine debris canisters need to be brushed gently with a soft... read more
The first season is over for our new Polaris - or as my granddaughter named it, the polliwog. We previously had a Dolphin, circa 2011. The Polaris is much, much easier to clean, but I don't feel it does as good a job covering the entire bottom - requiring multiple cycles. Had heck of a time setting it up on wifi; issue turned out to be with carrier-provided equipment, and it works now. I give it 4 of 5, partly because of the price.
The cleaner does a really great job. Sometimes it misses a spot here or there, but with the phone app and remote control, it is easy to steer it to get those spots. Mostly it covers the whole pool fairly well. We have a lot of dust in our area so I always prep by brushing down the sides and steps before starting the cleaner cycle. We have a fiberglass pool and there are a lot of ridges and odd angled steps and I don't expect it to be able to cover all those areas. The dust is generally too fine to get caught in the cleaner, ... read more
Business response:
Hello David, Thank you for your feedback. We're happy to hear that you're enjoying the cleaning power of your new robotic cleaner, and we want to help with the debris issue you're experiencing. We will have a technical support representative reach out to you. All the Best, Your Polaris Team
Works great. Love it.
I like the Polaris P965iQ Sport Robotic Cleaner overall. It doesn't get up every piece of debris, but it does do a pretty decent job. My pool is just far enough from my house that the wifi features don't work, so I am not able to take advantage of the wifi features like the remote control, etc, which is a big disappointment for me. The cable at the connection to the control unit has also started to fray already. It is a definite weak spot in the unit, which is concerning considering how expensive it is!
Business response:
Hello Jennifer, We're sorry you're experiencing issues with your robotic cleaner, and we want to help! We will have a technical support representative reach out to you. All the Best, Your Polaris Team
This is a great pool cleaner. Using the remote from your phone allows you to get that one leaf that it missed before you take it out of the pool. Although this cleaner takes a little more effort because it isn't totally automatic like the Polaris pressure-side cleaners, I like not having a cleaner in the pool 24/7 because it gets in the way of enjoying the pool. And this cleaner stays out of the way on it's stand until you want to use it. Very happy with my decision to go with this cleaner!
Business response:
Hello David, Thank you for your feedback. We're happy to hear that your new cleaner is cleaning your pool and staying clear of your swimming path. Wishing you the perfect swim! Your Polaris Team
Excellent Pool Cleaner! Highly recommend! 5 Stars...
Business response:
Hello Cindy, Thank you for your excellent review and for recommending the 965iQ to other pool owners. Happy Swimming! Your Polaris Team
1) The tires scar my white plaster pool and, 2) When the vacuum is in clean mode, it goes up to the water line/level 1 out of every 4 or 5 times.
Business response:
Hello Adam, Thank you for your feedback. We are sorry to hear that you're experiencing issues with your robotic cleaner, and we will have a technical support representative reach out to you. All the Best, Your Polaris Team
Frequently asked questions about Polaris P965iQ Sport Robotic Cleaner
How is Polaris P965iQ Sport Robotic Cleaner rated?
Polaris P965iQ Sport Robotic Cleaner has a 4.7 star rating with 200 reviews.
When is Polaris P965iQ Sport Robotic Cleaner open?
Polaris P965iQ Sport Robotic Cleaner is closed now. It will open on Monday at 9:00 a.m.