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Pooch Hotel
- Newton, MA
About this business
Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well.
Location details
285 Newtonville Ave, Newton, MA, 02460, United States
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My dog is kind of crazy and high maintanenece, and the staff at Pooch Hotel take such good care of her. They understand her nervousness and help her have a positive, safe visit every time. Highly recommend this Pooch Hotel location!
Business response:
Thanks Madison. Kaden has character, I'll tell you that. And she really does love the staff so much. So much that she wants to be around us at all times! Just seeing the strides she's made with our staff makes us so happy and so proud. She clearly has a place in our heart.
Bam loves the place and the staff appears to reciprocate.
Business response:
Annette! We love Bam too! He treats the entire staff as if they're his people, which we like to think we are. He also gets so excited for the van rides, especially when we let him choose the radio stations.
Boarding our dog was an extremely easy process and she had a great time! The web cam made it easy for us to check in on her during group play and is one of the reasons we love Pooch Hotel! So happy we found an amazingly place to board our dog.
Business response:
Thanks Ed! We're glad you found us too! Callie is a great new addition to the Pooch Family. I hope she tells you about all the friends she's made when she comes home.
It's hard to leave your 4 legged member of the family for vacation or even a day. How your pet reacts when the show up tells the story. We know that when we drop Bella she is cared for and active. Hearing stories of her boyfriend 'Buddy' is humorous, but also shows the staff knows who she is, and that she has play-time to keep her active and happy.
Business response:
Thanks again for the review. We love Bella! She's enjoying bath time at the moment. The things she does for Buddy...
They really go out of the way to spoil my dog and I appreciate that.
Business response:
Thanks for the review Joe! Some of our favorite days are when Tucker is with us. Some of his favorite days are when we get a new batch of treats.
The Newton Pooch Hotel team is absolutely outstanding -incredibly professional, kind, caring and exceptionally capable. I have had dogs all my life and will only allow the most trusted people to share in one of my most important responsibilities. Our dog Millie is living the end of her life now and your crew has become her loving and joyful second home. When she can't be with us it is with you that I want her and her awesome sister to be. This is the highest and most grateful compliment I can give.
Business response:
Hi Alexis, this review means so much to us. It also brings a tear to my eye. We know how great of lives the Bashmill pack have and we're lucky to be part of it!
Easy drop off, happy dog, easy pick up. Pleasant staff. Cameras do not always work and it is frustrating.
Business response:
Thanks for the review, Nancy! Casey is an awesome dog. We get so happy to see him come in and spoil him with goodies. We had some webcam issues, but everything has been fixed. We can understand the frustration this causes but you should be all set to watch Casey romp around for future playdays. Next time Casey visits, we'd love to send you a new webcam link to insure it's all running smoothly for you.
Always bring my girl Sashi to Danielle- she comes back to me looking and smelling like a new dog!
Business response:
Hi Linda, thanks for the review. Danielle loves bathing Sashi! She's such a sweet pup.
Everyone there does such a great job making the place welcome and inviting. Lily-Belle loves it there and has been going since she was a pup.
Business response:
Hi Brian, Thanks for your review. We love having Lily-Belle as part of the family. It's be a pleasure to see her grow up before our eyes.
Frequently asked questions about Pooch Hotel
How is Pooch Hotel rated?
Pooch Hotel has a 4.9 star rating with 756 reviews.
When is Pooch Hotel open?
Pooch Hotel is open now. It is open 24/7.