Portico at del Lago Resort and Casino's cover image

This profile has been claimed by the business owner or representative.

Portico at del Lago Resort and Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

Get directions
WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu4:30 p.m. to 9:00 p.m.
Fri4:30 p.m. to 9:00 p.m.
Sat4:30 p.m. to 10:00 p.m.
Sun4:30 p.m. to 9:00 p.m.
4.22,975 reviews
Select a rating
Kalli's profile image
Kalli 
3 years ago

Food was FANTASTIC. French onion soup... Best I've ever had. Lobster tail was cooked to perfection. Mashed potatoes were the best I've ever had. My favorite meal EVER 

Ralph's profile image
Ralph 
3 years ago

The room was sensational and service was exceptional without being cloying. The food was delicious, however the sauce I was promised was incorrect. It was good, but the incorrect sauce and I would not have ordered it in the way it was delivered. There was also confusion at the front of the house. Our group simply wanted to have a drink at the bar before sitting at our table, however this was confusing to the front staff so we simply sat at the table. Another example of a restaurant putting a weak performer in front as oppose... read more

JamesT's profile image
JamesT 
3 years ago

Everything is great, but why you have the music so loud is beyond me. If you try to carry on a conversation you can't hear. The louder the music the louder the people talk contributing to the noise level. And for a romantic setting I would think it be softer mood music.. Just my onion. 

Brudha's profile image
Brudha 
3 years ago

Food quality was excellent. Service was spotty at best. Looking at some of the meat portions I’d reduce the portion sizes which are huge to reduce the price per plate. Once again the food was excellent. 

Paul3510's profile image
Paul3510 
3 years ago

Was very surprised, expected much better. The Caesar’s salad was way too garlicky. The Italian bread was tasteless, needed salt, and the pasta bolognese sauce needed flavoring. All in all, I’ve had much better. Other dinners appeared to be enjoying their steaks, so maybe we made bad choices. The service, however was really good. I would not return or recommend. 

MaeS's profile image
MaeS 
3 years ago

We had a wonderful meal and all the food was delicious. Our server was top-notch. We really appreciated the champagne toast for our anniversary. 

Heidi's profile image
Heidi 
3 years ago

Our meals were outstanding. Waitress, Kelley was superb at her job…polite and very accommodating! We were not rushed at all. Will definitely be returning! 

CarolM's profile image
CarolM 
3 years ago

What a great experience for my birthday dinner. Starting from entering the restaurant, being seated to one of the most friendly waitresses I’ve ever had. The food was beyond our expectations. Delicious is an understatement. I can’t wait to come back. Thanks so much 

Crispy's profile image
Crispy 
3 years ago

I'll start by saying the food and service was great. That was it though. For the prices you're paying, it's just not worth it. I was amazed to find out my entree, a $69 steak, did not come with a salad or side. Those needed to be purchased seperately. The decor is fine, but our table didn't seem to be cleaned properly and had scratches all in it. Our biggest problem though was the noise level. It reminded us of a TGIFriday's or Applebee's. When our waitress gave us the specials we could only hear half of what she said. There... read more

Frequently asked questions about Portico at del Lago Resort and Casino

How is Portico at del Lago Resort and Casino rated?

Portico at del Lago Resort and Casino has a 4.2 star rating with 2,975 reviews. 

When is Portico at del Lago Resort and Casino open?

Portico at del Lago Resort and Casino is closed now. It will open on Thursday at 4:30 p.m.