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3 E Henrietta St, Baltimore, MD, 21230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Primary Residential Mortgage, Inc.
For all your mortgage needs, don't even think about financing with anyone but Jeff.
Verified by Primary Residential Mortgage, Inc.
Verified by Primary Residential Mortgage, Inc.
Honestly I felt a lack of transparency through the process. Numbers would appear different than discussed then it was said "that was just an oversight". But it happened a fair bit. To me it felt like this team plays fast and loose with my money. That made me really uncomfortable. Like the night before closing. The closing figure jumped by 3%... When I asked why and if it was because they didn't put in the ground rent or, admin fee, they didn't answer and were dismissive.
Verified by Primary Residential Mortgage, Inc.
Jeff and is team are very unorganized and rude.
Verified by Primary Residential Mortgage, Inc.
We started the process in July and knew that refinances were taking about 3 months at this time. Communication after the initial contact was terrible. We didn't close until January. There was NO sense of being taken of as a customer. We lost $1000/month is this delay.
Verified by Primary Residential Mortgage, Inc.
Verified by Primary Residential Mortgage, Inc.
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Verified by Primary Residential Mortgage, Inc.
Terry was an excellent support and always responded and did whatever she could. I also appreciate Jeff coming out to me to sign something, but that was because it was missed 5 days earlier when I was told all was clear. Jeff promised my all kinds of service on my initial phone call, but then bounced me back to Terry 95% of the time, and several of those times, she was not told what was up...I set 4 items twice. I sent several things directly to Jeff on a Friday only to be asked for them by T...
Verified by Primary Residential Mortgage, Inc.
We will not be buying property in MD again, so no referal.
Primary Residential Mortgage, Inc. - Jeff Gunther has a 4.9 star rating with 712 reviews.
Primary Residential Mortgage, Inc. - Jeff Gunther is closed now. It will open on Monday at 9:00 a.m.