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Prime Storage
- Green Island, NY
About this business
Location details
12 Lower Hudson Avenue, Green Island, NY, 12183, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
A 20 year client: rude, arrogant difficult to pay Green Island Industries is a 20 year tenant. The GoPrime Group is akin to dealing with the Taliban. Experience rude managers (i.e. Lorraine); arrogant (i.e. Sarah) too busy to take a phone call, doesnât respond to email; auto phone system is difficult to pay (i.e. every month credit card payment rejected, then mysteriously goes through? Not a good experience and doesnât improve!
Automatic payment Should make customer confirmed the increased of the rent first.
Extermination costs not caused by you is charged to you. Thousands of tiny spiders, spiders nests and webs were all over the outside of my storage unit and the door of my next door neighbor. When I asked management to have it resolved they told me it was my responsibility to hire my own exterminator. 50% price increase in rental rate in only less than 2 years.
Business response:
Hi David: We'd like to further discuss this with you! If you could email us at marketing@goprimegroup.com, that would be great. Thank you!
8+ years as a customer I have had my storage unit for over 5 years the only problem I have with it is the pricing. The price has gone up and I started with paying 50$ for my unit and now today in 2021 my rent is over 100$ For being a loyal long time customer In my opinion the price shouldnât be that high.
Policies push expense of maintenance on tenant Management is no help at all. When the outside of my storage unit became infested with tiny spiders management told me to hire my own exterminator. The webs, nests and spiders were all over my door and my next door neighbor's doors and locks. I had to keep a broom in the car because couldn't get to the lock without having to wipe away the spider mess first. When I opened the door spiders would be falling all over me. The spiders got inside the unit and got all over my possession... read more
Business response:
Hi David! We left a comment on your other review, but we'd like to further discuss this with you. If you could email us at marketing@goprimegroup.com, it would be greatly appreciated. We will also make sure our management team is aware of your situation beforehand. Thanks!
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 3.8 star rating with 144 reviews.
When is Prime Storage open?
Prime Storage is closed now. It will open at 8:00 a.m.