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Prisma Health Urgent Care - Columbia - Five Points
- Urgent Care
- Columbia, SC
About this business
Location details
944 Harden St., Columbia, SC, 29205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Management needs to do a much better time with staffing. This is not a staff issue and in fact the staff I dealt with was incredible. It was beyond frustrating to sit in the waiting room and in an examination room for around an hour each when I had made an appointment. I understand urgent cares can get busy, but I truly cannot fathom the need for making an appointment if the wait time is truly going to be marginally past the appointment time. Either get more staff, or be more transparent about wait times. I was very upset an... read more
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
barely any patients in the whole facility and the wait time (in a room) was still over an hour and a half.
Business response:
Thank you for sharing this feedback. We understand how important timeliness is and are actively reviewing our processes.
Very long wait. The physician said she was coming to me right now after I got up about to leave the first time a went to 2 other rooms and never came.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
I went in and they prescribed me an over the counter medication, so I pretty much just wasted my time. It just felt kind of unprofessional.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
It was good. Dr was great. Nurse was great. One of you front desk administrators lacks professionalism and people skills.
The NP was awesome!! She was very caring and patient centered. She made me feel at ease’s. However, the receptionist was Kurt, non caring. The person taking my vitals were matter of fact mannerisms. Her kinesics were lacking in care for my well being. The same person came in to administer my my injection ( left hip) when I asked her “are you going to numb the area” she said “no numbing here.” After injecting me, she just walked out the room. This facility lack patient care with the exception of Natasha Smith, NP. My re... read more
Business response:
Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.prismahealthurgentcare.org/about/contact if you’d like to discuss further.
Everyone was friendly. I was seen fairly quickly. The NP was great. However, there was a blob of mucus on an end table in the waiting room. Despite telling them twice, and the receptionist saying she would take care of it, she never did! Very gross and unsanitary for a waiting room.
Took over an hour to get negative results back
HORRIBLE. Scammers.
Frequently asked questions about Prisma Health Urgent Care - Columbia - Five Points
How is Prisma Health Urgent Care - Columbia - Five Points rated?
Prisma Health Urgent Care - Columbia - Five Points has a 4.7 star rating with 1,203 reviews.
When is Prisma Health Urgent Care - Columbia - Five Points open?
Prisma Health Urgent Care - Columbia - Five Points is closed now. It will open at 8:00 a.m.