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Puente Hills Hyundai
- Car Dealers
- City of Industry, CA
About this business
Location details
17621 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Puente Hills Hyundai offered me a first free service for my vehicle because I purchased my vehicle there. They reminded me to schedule it and were very courteous when I arrived and had a nice lounge to work in while I waited. They estimated that it would take 2 hours for the service which I thought was a bit long, but actually had to wait two hours and 45 minutes for my service to be completed with no updates provided to me for the entire time I was waiting.
Business response:
Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our friendly team, comfortable lounge, and service reminder process. However, we’re very sorry for the extended wait time and lack of updates during your visit. Your comments have been shared with our team to ensure we communicate more proactively moving forward. - Mike L., General Manager
PH Hyundai is always great! They treat me and my car like queen 😊 I wouldn’t go anywhere else
Business response:
Thank you so much, Kelly! We’re thrilled to hear that Sean, Javier, and Javer always make you and your Hyundai feel like royalty. Your loyalty and kind words mean the world to us - we’re so glad you’re part of the Puente Hills Hyundai family! 👑 - Mike L., General Manager
I like the way you're quickly attended & directed to the office. The personnel is great.
Business response:
Thank you so much for your review! We’re happy to hear that Javer and the team provided prompt attention and great service from start to finish. We truly appreciate your kind words and 5-star feedback! - Mike L., General Manager
Tino of the Service Department did a great job advising me. He clearly explained what needed to be done on my 14-year old vehicle, and helped me triage what needed to be done immediately, and what could wait until next time.
Business response:
Thank you so much for sharing your experience! We’re delighted to hear that Tino provided clear communication and helpful guidance during your service visit. We truly appreciate your trust and are glad he made the process easy to understand and prioritize. - Mike L., General Manager
Very friendly help good service good experience nice talk Very quickly service and clean car also thank you very much..
Business response:
Thank you so much for your kind words! We’re glad to hear that Jae provided friendly, efficient service and made your visit such a positive experience. We truly appreciate your feedback and hope to see you again soon! - Mike L., General Manager
Past deal and document processing,kind behavior and explain,exactly keep the time for car taking
Business response:
Thank you for sharing your experience! We’re happy to hear that James and Charley were kind, informative, and respectful of your time throughout the process. We truly appreciate your feedback and are glad everything went smoothly. - Mike L., General Manager
The service center is always organized for orders, that is very comfortable and saves the time iam very thankful for them.
Business response:
Thank you so much for your thoughtful review! We’re glad to hear that Sean and Jae provided organized and efficient service that made your visit comfortable and time-saving. We truly appreciate your kind words and continued trust. - Mike L., General Manager
The customer service was awesome. . The whole experience was great and pleasant. I'm looking forward to my next maintenance service.
Business response:
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that our team provided excellent customer service. We appreciate your feedback and look forward to seeing you again for your next maintenance visit! - Mike L., General Manager
Great service. Very friendly. Great waiting area. Good prices. I will definitely be back for service.
Business response:
Thank you so much, Nancy! We’re thrilled to hear that Joey and our team provided great service, fair pricing, and a comfortable experience while you waited. We appreciate your kind words and look forward to welcoming you back for your next visit - Mike L., General Manager
Frequently asked questions about Puente Hills Hyundai
How is Puente Hills Hyundai rated?
Puente Hills Hyundai has a 4.4 star rating with 4,491 reviews.
When is Puente Hills Hyundai open?
Puente Hills Hyundai is closed now. It will open tomorrow at 7:30 a.m.