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Rachel Zvara at Mutual of Omaha Mortgage
- Mortgage Lenders
- Independence, OH
About this business
Location details
5800 Lombardo Center, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
The people at Omaha Mutual were informative and easy to work with
Business response:
I'm really pleased to hear that you found our team at Mutual of Omaha Mortgage informative and easy to work with, Thomas. Your feedback means a lot to us and we're thrilled that we could provide you with a 5-star service. Thank you for your kind words. Best, Rachel Zvara
Verified by Mutual of Omaha Mortgage
Very informative! Great communication!
Business response:
I'm genuinely thankful for your kind words and positive feedback, Beth. It's heartwarming to know that you found the information useful and appreciated the communication. Your satisfaction is of utmost importance to me, and I'm glad I could meet your expectations. Looking forward to assisting you with any future mortgage needs at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
The friendliness and courtesy of the entire team. There was no guess work for me. They kept me informed every step of the way. They were very professional. I didn’t feel like I was being scammed. I knew all that I was signing up for. The over delivered what was promised; in other words they exceeded my expectations. I didnt feel stressed out.
Business response:
Dear Jo, Thank you so much for your kind words and the wonderful 5-star rating! It warms my heart to hear your positive feedback regarding your interaction with our team at Mutual of Omaha Mortgage. We prioritize clear communication, professionalism and kindness, so it's fantastic to know we hit the mark for you. I'm glad to know we made you feel informed, secure, and stress-free throughout the process - that's the goal. We are always here to ensure our clients have a smooth and understandable journey from start to finish.... read more
Verified by Mutual of Omaha Mortgage
Rachel and her staff were great.
Business response:
I'm so pleased to hear that you had a positive experience with us, Jeffrey. We strive to provide the best service possible and it's always rewarding to hear when we have met that goal. Thank you for your kind words and for taking the time to review Mutual of Omaha Mortgage. Looking forward to assisting you again in the future!
Verified by Mutual of Omaha Mortgage
Rachel is very professional. She listens to your concerns and forms a plan to move forward in the process. She moves the process forward very effectively. I would recommend her to anyone I know who is either buying a home or refinancing with confidence that she will get the job done efficiently and with great customer service.
Business response:
I deeply appreciate your kind words, Sharon. It's always my goal to listen and effectively streamline the process for my clients, and I'm glad to hear that you felt heard and satisfied with your experience. Your confidence in recommending my services means a lot to me. I strive to provide top-notch customer service at Mutual of Omaha Mortgage, and it's great to learn that we were successful in your case. Thank you once again for your positive comments and the outstanding rating of 4.83 out of 5 Stars. It was a pleasure worki... read more
Verified by Mutual of Omaha Mortgage
Rachel was always quick to answer questions and I felt like she cared
Business response:
Thank you, Mimi, for the stellar rating and wonderful review! It's always my aim to provide a timely and caring service. Remember, Mutual of Omaha Mortgage and I are always here to assist you. Thanks again for your kind words. - Rachel Zvara
Verified by Mutual of Omaha Mortgage
Always kept informed on where we were on a daily basis.
Business response:
Thank you, Leslie, for your wonderful review! It makes me glad to know that you appreciated being kept informed daily during your mortgage process. I believe clear communication is key to a smooth process. I thoroughly enjoyed working with you, and please remember that I'm here for any future needs you may have. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Rachel was so professional, and knew what we needed and helped us in every way possible. it was like working with a friend.
Business response:
I'm truly delighted to hear your positive feedback, Christopher! It was my pleasure to assist you in your journey with Mutual of Omaha Mortgage. I strive to make the process feel like you're working with a friend and am glad to have achieved this with you. Your satisfaction is my top priority and your review reaffirms the hard work I put in every day. Thank you for taking the time to share your experience. -Rachel Zvara
Verified by Mutual of Omaha Mortgage
The way we were kept up to date on the progress of the loan and the speed at which it was handled. The pleasant people we dealt with, make you feel like you are their customer. They stay in contact after the loan is completed not just ignore you because they have the money.
Business response:
Thank you so much, Carol, for your kind words and perfect rating. I am delighted to hear that you felt well-informed and valued throughout your loan process at Mutual of Omaha Mortgage. As you mentioned, our goal is to provide superb service not only during the loan process but also after it’s completed. Your satisfaction is our topmost priority, and we take pride in building long-term relationships with clients like you. I am glad we were able to meet your expectations, and I look forward to assisting you in the future. Tha... read more
Frequently asked questions about Rachel Zvara at Mutual of Omaha Mortgage
How is Rachel Zvara at Mutual of Omaha Mortgage rated?
Rachel Zvara at Mutual of Omaha Mortgage has a 5 star rating with 20 reviews.
When is Rachel Zvara at Mutual of Omaha Mortgage open?
Rachel Zvara at Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.