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RadiFi Credit Union

4.7

About this business

Location details

562 Park St, Suite 200, Jacksonville, FL, 32204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.71,299 reviews
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WILFREDO R.'s profile image
WILFREDO R. 
4 years ago

They are very professional on every way of the word. All they need is to have more Technology for the customer and for themselves. 

Business response:

Hi, Wilfredo. Your feedback is highly appreciated. Thank you for the review! 

SHERMAN H.'s profile image
SHERMAN H. 
4 years ago

Very precise, the only thing I don't know how long is the loan? 

Business response:

Hi, Sherman. We appreciate the kind words and are glad we could provide you with a positive experience! 

Marianne H.'s profile image
Marianne H. 
6 days ago

I went into the Atlantic Beach branch to make a deposit for someone. Walked in, not a person in the branch or drive thru. There were 3 people sitting at their teller stations and a man leaning against the counter looking on his cell phone. Was not greeted, finally a women looked up and said I could come up. Told her what I needed to do, she made the deposit, no conversation. She barely got a thank you out! Very poor service! 

Business response:

Thank you for sharing your experience. We value your feedback and remain committed to providing the best possible service to our members. 

Wade S.'s profile image
Wade S. 
8 months ago

Lisa was excellent! You have wonderful people. Thank you 

Business response:

Thank you for your review, Wade. We are delighted Lisa provided excellent service and appreciate your kind words about our team. 

Wade S.'s profile image
Wade S. 
8 months ago

Lisa was just super. You have wonderful people! Thank you. 

Business response:

Hi, Wade. Your review means a lot to us! At RadiFi, we strive to create positive experiences for our members every day, and we value your membership 

Arthur F.'s profile image
Arthur F. 
11 months ago

Very Pleasant and knowledgeable 

Business response:

Hi, Arthur. We appreciate the kind words and are glad we could provide you with a positive experience! 

Judi T.'s profile image
Judi T. 
a year ago

Had a hard time receiving the docusign from Mellisa, and it made me feel very uncomfortable.as if I didn’t know what I was doing but when Lisa sent it to me I had no problem receiving it and everything was taken care of. Figure that out. I’m insulted. 

Antoinette S.'s profile image
Antoinette S. 
a year ago

I cannot get into my documents and statements on my account. It brings up another sign-on page which will not accept my correct information. Because the individual could not see that on their side there was no solution. 

Business response:

Hi, Antoinette. At RadiFi Credit Union, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (904) 475-8000! 

Frequently asked questions about RadiFi Credit Union

How is RadiFi Credit Union rated?

RadiFi Credit Union has a 4.7 star rating with 1,299 reviews. 

When is RadiFi Credit Union open?

RadiFi Credit Union is closed now. It will open at 9:00 a.m.