Lloyd David Kadlec on Facebook
5 years ago
08/22/2016, 14:54 PM
Before purchasing our home, we had a structural engineer inspect what appeared to be signs of settling. He informed us that what we saw was not due to settling and cleared the house from any future settling. Well 4 years later our observations had worsened and we decided to call foundation specialists to get expert opinions. Ram Jack was the first to respond with prompt and polite customer service and dispatched someone to inspect within 1 week. The soonest any other company could get someone to us was 4 weeks. The Ram Jack representative was on time, respectful, and completely professional. The next day we were contacted and asked how soon they could begin work. They let us know that they could be ready in 2 ½ weeks. That was 1 ½ weeks before any other company could even come to inspect and quote our issues.
We did however, wait for the other company to come so that we at least compare prices and scope of work. The next company quoted an outlandish amount of work, at five times the amount quoted by Ram Jack to repair our situation. We contacted our Ram Jack technician about the things pointed out by the other company. He assured us the proposed repairs would fix our situation and offered to come by so we could show him the items of concern. He was quite assuring and explanatory about how the Ram Jack strategy would address what we saw, and let us know that those additional repairs could be added, but not necessary. With those assurances we made the choice to go with Ram Jack, and have not regretted it.
The repair crew showed up on time, and were very respectful and courteous. Our repairs had to be made from the inside of the home in the kitchen and bath, so my wife and children stayed with her mother (which I highly recommend if possible) due to the noise and dust. That is unless your foundation is being repaired from the basement, then you could stay home. The crew took extra care to protect our property from any unnecessary damage, and from inadvertently soiling the walls or floor. One of the piles had to be located in a very tight corner and unfortunately and the drilling machine made a half dollar sized hole in the wall when being put into position. The crew ensured me that it would be repaired before they left, and it was. All I had to do was repaint it.
If you are having issues with your foundation and are nervous, anxious, or just plain scared about what to do next, rest assured that you can trust Ram Jack. This company is about customer satisfaction and will not recommend anything that is not necessary to fix your problem. I wholeheartedly recommend Ram Jack, and specifically Florida Solid Foundations. I have such confidence in this company that my wife and I are looking to purchase homes with reduced prices due to foundation issues, and call on Ram Jack to help us fix them!