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Rancho De Luna
- Apartments
- Robstown, TX
About this business
Location details
640 US-77, Robstown, TX, 78380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Randy has been the most consistent manager I have ever had. My apartment complex has been the one where I would love to call home! The grounds are pretty and the residents have been very friendly, I highly recommend living in this beautiful community
Business response:
Randy is a key part of what makes our community special, and we're thrilled to hear he's provided such consistent support, Martha. We appreciate your kind words and your recommendation!
Verified Renter the manager Randi goes abouve and beyond to help me an husband. Very kind and knowledgeable we love it here i tell all of my friend about this place
Business response:
Ninfa, we are so elated to hear how happy you and your husband have been here with us. Our team prioritizes resident satisfaction and Randi is a great example of that commitment. Thank you for recommending us to your friends. We look forward to continuing to provide you and your husband excellent service!
Verified Renter As of now, it’s a great place to live! Quiet, clean property and respectful neighbors. Property management is always available to answer any questions and maintenance requests are completed in a very timely manner.
Business response:
Thank you for sharing your positive experience so far, Pearl! We're glad you appreciate the quiet atmosphere and cleanliness, and we love hearing our team has been attentive to your needs. Our goal is to make every resident feel comfortable and supported. We're excited to have you here!
Verified Renter Some minor problems in the apartment that can be fixed but decent overall location, only problem is no one on site during day must go to Sierra Royale and also pool is a little dirty
Business response:
Randy, thank you for your review. We're happy to hear that you are enjoying our convenient location and beautiful community. Regarding the minor issues in your home that need some attention, and any other concerns, please reach out to us at RanchoDeLunamgr@tamresidential.com and we will respond promptly. We wish you a wonderful stay!
Love it here!! The staff is absolutely phenomenal. They all go above and beyond to make sure everything runs smoothly. There's been such an upgrade here what's in the past 2 years or so. Definitely recommend to family friends
Business response:
We greatly appreciate your high praise for our team members! We are committed to making sure that our residents receive the exceptional, consistent service that they expect and deserve. If there is anything else we may assist you with, please do not hesitate to contact our leasing office.
Verified Renter Everything so far is great besides having 3 wasp nest in my apartment and them never doing anything about it after telling them twice but other than that everything great
Business response:
Dulce, we love to see your five-star rating reflect your exceptional experience in the community. Your comments regarding your living environment have been noted, and it is important to us that you receive the assistance you deserve. Please reach out to RanchoDeLunamgr@tamresidential.com at your earliest convenience. Thank you!
Verified Renter Been living here for 4 yrs, it is a quiet and peaceful community. The only thing missing is a playground for our kids, which was taken down. We were told it was going to be rebuilt, which has not happen. This summer our swimming pool was shut down and never opened. When again we were told it was going to have maintenance done and it would be open! It is still close :(
Business response:
Diane, four years is a fantastic milestone, and we appreciate your review. Knowing that our peaceful community has been a cherished part of your life for so long means a lot to us. We've taken note of your feedback about the playground and the pool. If there's anything else we can do to help create a five-star experience for you, please let us know.
Verified Renter I have had a good living experience here. I would recommend this place for sure. Aside from the pool being out this summer :( I’ve not had any issues with neighbors or noise, no pest issues, and for the most part work orders get taken care of in a timely manner.
Business response:
We appreciate your positive recommendation, Stephanie! We are delighted you have enjoyed a quiet, worry-free experience, and it is lovely to hear you are pleased with our responsive maintenance service. If we can be of assistance in the future, please feel welcome to contact us.
Verified Renter Great experience living here! Staff is so friendly and the area is always clean! The area is quiet and very welcoming. Very homey for my little family!
Business response:
Julissa, we are delighted that you find our team friendly and appreciate the quiet, welcoming atmosphere. Maintaining a family-friendly environment is essential to us, and we love that you are so comfortable in calling this place home. Your feedback is truly appreciated, and we're committed to maintaining your peaceful environment.
Frequently asked questions about Rancho De Luna
How is Rancho De Luna rated?
Rancho De Luna has a 4.3 star rating with 157 reviews.
When is Rancho De Luna open?
Rancho De Luna is open now. It will close at 6:00 p.m.