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Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We couldn't have been more pleased, Mr Jones is the best in the business! He has been our go to for two previous mortgages, and couldn't have been happier. And when the interest rates fell even further, he actually reached out to us to streamline us into an even lower interest rate refinance. The process was painless and straight to the point. From start to finish was less than a month, now were saving hundreds every month. Thanks again, you're incredible!
Ashley was amazing on every level. She was available, helpful, and knowledgeable. We got a great rate and everything went very smoothly. Thank you Ashley!
Business response:
Thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team.
Luis was instrumental in helping us navigate the VA mortgage refinance process, and he persevered through countless obstacles that came up along the way. We had a unique situation refinancing a house that was being renovated and getting the final appraisal approved was the biggest obstacle. Despite all the setbacks on my end, Luis was patient, professional, and always eager to answer my questions (of which I had many). With his guidance, we crossed the finish line at closing and couldn't be happier! I highly recommend Luis t... read more
Business response:
Thank you so much for your kind review. I’m glad that we were able to meet your expectations. Congrats on your refinance and thank you for trusting me with the process!
Bob surpassed my expectations in all areas of the mortgage loan process. As a first time home buyer, I wouldn't have wanted anyone else to be my loan officer. I can tell he truly cares about his clients, and will go above and beyond to inform you and help you at each part of the process. His response time was great with all types of communication, and would even talk to me later in the evening to work around my schedule. I would recommend Bob to anybody I know buying a home.
Business response:
Thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team.
Mark and his team (Tammy and others) are very professional, capable and honest! Mark take care of my loan like his own business! He is very knowledgeable and works very hard to ensure my home loan goes smoothly and less stressful. I would highly recommend him to anyone who is looking for a lender. He and Tammy are very organized and kept me informed on my loan status throughout the purchase. I am so lucky to have Mark and his team around!
Marc and his team made the refinance process seamless, and provided great guidance and assistance from the beginning to the end. I was really impressed by their professionalism and attention to customer service!
We have worked with Tim three times now -- an initial mortgage plus two refinancings -- and every time has been a really great experience. Tim makes the process efficient, easy to understand and you really feel like he is doing his best to help you given your individual circumstances. Would absolutely recommend him!
ALLYSON and her team are extremely professional. They are all very responsive and to the point. They are supper fast with no mistakes. This is the second time that I did refinance my house. It was purchased through the same team in July 2019. So I worked with the entire team and herself three times. She is very good and quick in answering the emails and the messages. Even once the closing is done and I had no specific business, ALLYSON was responding to my emails quick and to the points for asking on refinancing or other rel... read more
Business response:
Thank you for your kind words Ali. We are so happy your experience was so pleasant!
Stephen was extremely helpful with the refinancing of our mortgage. The process was very easy and all of my questions were answered in a timely manor. I would recommend Stephen and Guaranteed Rate, Inc. to anyone who needs lender services.
Rate (NMLS# 2611) has a 5 star rating with 69,263 reviews.
Rate (NMLS# 2611) is closed now. It will open on Monday at 9:00 a.m.