This profile has been claimed by the business owner or representative.
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was introduced to Ashley as I was seeking to re-finance my home in Atlanta, Georgia. After being connected to Ashley, she swiftly responded and we were submitting the re-finance paperwork within days. Along the re-financing process, Ashley kept me apprised to the latest updates -- and any information that was needed to keep the process moving. Please know that I cannot be any more THANKFUL for her personal attention to support me with fulfilling my re-financing endeavors.
Business response:
Thank you for sharing your experience with us, James. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team.
Easy and Simple process to submit documents Good and prompt responses/communication Very positive experience Updated all parties at every step Has good knowledge of mortgage process
Business response:
Thank you so much for the kind words Shail! Glad to hear that your experience was easy and painless! My goal is to always make sure my clients are a priority, kept in the loop and satisfied. Looking forward to working with you again.
Joey and his team were great! This is the third refinance we've done with him and we could not be more pleased with our experiences. He has always given great advice and the service has been phenomenal!
Tom is extremely professional and knowledgeable. He walked us Through the entire process. Every step could be done at home, which was wonderful. We greatly appreciated the fact that there were never any unpleasant surprises - Tom Delivered on all commitments made.
Business response:
Thank you for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions.
Words cannot describe how thrilled we are to have selected the Federal Savings Bank for our mortgage. We met Maggie Martinez during our first open house and our personalities clicked. Since then, she and her exemplary team (Maggie, Johanna, Adriana, Elizabeth and Emilio) have been the gold standard when it comes to providing excellent customer service. When we called, texted or emailed Maggie or someone on her team, they replied promptly to get our questions answered and problems solved! We're very appreciative of everything... read more
They had great rates. Sam and his team answered all my questions quickly and made a very nerve wracking process much smoother in their end. They put up with a lot of my stress induced worries and I never had a problem.
Marc was there everyday to help my wife and I purchase our first home. Despite issues with the Realtor and seller, Marc kept the process moving and gave us faith to keep pushing forward. Not only did he walk us through the process of acquiring our loan, but he also was there as a rock whenever we were lost of confused about it. He was amazing and I'd be happy to work with him again!
I am extremely happy. Magaly and her team are very professional and helpful. They were able to answer all my questions. I had a very good experience with them! They helped me gather all the documentation I needed and made it extremely easy. I would definitely recommend them! And who knows maybe In the future I decide to purchase another home I will know exactly who to go to. Thank you Once Again!
Nichole and Jessica where a terrific team and did a terrific job keeping us current and ensuring that everything was in order. They were always available to answer questions. The experience was so positive that I recommended RMS to our closest friends.
Business response:
Thank you for choosing RMS!
Rate (NMLS# 2611) has a 5 star rating with 69,290 reviews.
Rate (NMLS# 2611) is closed now. It will open tomorrow at 9:00 a.m.