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Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I used Guarantee Rate Affinity for my refinance needs. Mike Klein came highly recommended from a friend. From the moment of my first contact he was very professional, listened to our goals, and then worked quickly. He found a mortgage that met our goals and were painlessly refinanced. We had no hidden surprises and we were warned ahead of time of what to expect. During the entire process Mike Klein, and his team, quickly answered questions, and helped us submit documentation by phone, text, or email. My wife and I were very ... read more
Business response:
Appreciate your kind words and happy that we were able to get this done for you!
Shannon was great to work with. Always pleasant to talk with and knowledgeable as to what was needed to be submitted. Responded to our questions in a timely manner. The only hang up was in the underwriting department. There was a backlog of applications and had to wait to get the loan approved. This was not Shannon’s fault. I
Tanya did our original mortgage on our first home, and then again for our refinance. Both times, she was accessible and friendly every step of the way. Answering and explaining all questions and issues we had. I would definitely go to her for any other mortgage needs in the future, and would recommend to anyone looking to buy or refinance.
Business response:
Sauly thank you for the great review! It has been my pleasure to work with you and Liatt. Best wishes to you both and your son. If you need anything please don't hesitate to call.
Mike and his team were very efficient in processing my loan. I came to them with a 3 week closing goal, which during Covid was not an easy task. Mike & his team of ppl were very quick to reply, guiding me along the way. I highly recommend GRA for all your mortgage needs!
Business response:
Thanks very much for the kind words. Happy we were able to get this done for you in the time alotted!
We were in the process of buying our first home during the pandemic, needless to say a stressful time. Ashley was very patient and answered each and every one of my, oh, I'm going to say conservatively, billion questions. She is a consummate professional, very informative and patient enough to help you feel both informed and taken care of. I will, with great pleasure use Ashley again when the time comes.
Business response:
Thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team.
Our financial situation was _very_ tricky, and Nicole and her team worked miracles to get the loan approved. We could not have had a better experience
Corey provides awesome advice and guidance throughout the mortgage process. He is very transparent and explains everything thoroughly. From start to finish, I fully understood everything that was happening and the reasoning behind it. It all went so smoothly and efficiently with his team, making the mortgage process way less stressful!
Tom was excellent to work with! He was knowledgeable, always there to answer questions and extremely thorough in his explanations of our future home purchase. I would highly recommend using Tom for your future home mortgage needs.
We have worked with Tom many times over 2 different homes. Tom's attention to your personal situation and financial goals is what I feel sets him apart from other brokers. Tom not only continuously monitors the market looking for the best rate for us, but he ensures that when the time comes to act on lower rates that it makes financial sense given a persons long term mortgage goals. Additionally the process Tom uses is quick, efficient, and done completely from home, it honestly couldn't be any easier. I have recommended man... read more
Rate (NMLS# 2611) has a 5 star rating with 68,412 reviews.
Rate (NMLS# 2611) is closed now. It will open tomorrow at 9:00 a.m.