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RateGenius

4.5

About this business

Location details

9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.515,581 reviews
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Credit Karma Member 
3 years ago

This was a quick and painless transition. Just a few quick clicks and I in touch with a representative. Trudy M was extremely helpful. She answered all my questions quick and efficiently. She communicated via text,email and phone. She walked me through all the steps. I would recommend this service to anyone looking to refinance their vehicles. 

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Credit Karma Member 
3 years ago

Fast processing 

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Credit Karma Member 
3 years ago

Great service! Patrick was super professional and provided helpful guidance to help me refinance along every step of the way! 

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Credit Karma Member 
3 years ago

I refinanced my car loan it was fast and at a rate lower the I had expected. Rachel was a great and very friendly person and a great help with everything. I'm really happy with the results I received. Thank you Rachel 

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Credit Karma Member 
3 years ago

This was a different re-finance experience, all done from the comfort of my own office/home! It was seamless, the guy I worked with, Matthew was an excellent communicator and let me know what was going on every step of the was, was friendly and courteous! He was also concerned with not just getting my business but also my credit score and gave advice on how to balance my ratio! I would recommend this is your looking to re-finance 

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Credit Karma Member 
3 years ago

It took way too long but eventually everything got worked out. The original person I started the process with was very attentive and friendly but somehow she “retired” in my process and the ball got dropped. I had to really harass them to get a hold of someone that wanted to be accountable and get the job done. It looks s complete now and I’m saving money so that’s what matters to me. 

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Credit Karma Member 
3 years ago

They could go a little more in depth with the details of the loan to make it so you don't have to spend a long time reading. But all in all they were fast and super friendly. Patrick worked withe and he was great. Understanding of my extremly busy schedule. 

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Credit Karma Member 
3 years ago

I started the application and Taniessa helped me through it quick. I have kind of odd hours for when i can accept phone calls due to working evenings and they were able to work around that. 

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Credit Karma Member 
3 years ago

Patrick Kennedy was a star id do the process all over again with him as he made the process quick and efficient 

Frequently asked questions about RateGenius

How is RateGenius rated?

RateGenius has a 4.5 star rating with 15,581 reviews. 

When is RateGenius open?

RateGenius is closed now. It will open tomorrow at 7:00 a.m.