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RateGenius

4.5

About this business

Location details

9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.515,271 reviews
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Credit Karma Member 
2 years ago

I was given a refinance rate of 2.9, but after the application process and everything went through, they approach me with an initial rate of 6.0. I was shocked and asked if it was because I added my spouse. He told me know, your credit is an 800, it’s just a recession. Well, it was also the day before when they gave me the rate…. The people can be very helpful, or very smart mouthed, depending on the stage of your loan, and they won’t answer the phone, they will call you back a few days later. 

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Credit Karma Member 
2 years ago

Probably the most transparent financing I've ever done. Fast and efficient even through the holidays. 

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Credit Karma Member 
2 years ago

Thank you credit karma 

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Credit Karma Member 
2 years ago

Very accommodating. Working off shift and hard to get ahold of, they were patient and understanding. 

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Credit Karma Member 
2 years ago

Easy Process 

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Credit Karma Member 
2 years ago

I had a great experience with the lenders on efficient very professional and got my loan approved in a fast and timely manner I highly recommend them. 

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Credit Karma Member 
2 years ago

Everything was quick and easy, from approval to getting my car loan paid off. Efficient service. 

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Credit Karma Member 
2 years ago

I worked with John Gorrell and he was great! Kept everything on track, explained everything very well, and got my auto refinance completed very quickly! He's awesome! The only reason I didn't leave 5 stars was because the company as a whole can be very pushy, as they want you purchase GAP and other warranty coverage and really make the loan officers push it, so for that, I lowered my rating. And they wouldn't stop sending me these surveys to take! But I'm happy with my experience overall. 

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Credit Karma Member 
2 years ago

Very easy steps. Refinance was done in less than a month. 

Frequently asked questions about RateGenius

How is RateGenius rated?

RateGenius has a 4.5 star rating with 15,271 reviews. 

When is RateGenius open?

RateGenius is open now. It will close at 8:00 p.m.