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Ray Patterson at Mutual of Omaha Mortgage
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
5925 Carnegie Blvd, Office 250, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Too many times documents were sent to me to sign that were incorrect. I had to point out the errors to be fixed. Communication should have been sent correctly or in advance a reason why these documents were incorrect. Documents pertaining to the finacial well being of the customer need to be correct.
Business response:
Liliana, I'm thrilled to hear about your positive experience with our services at First State Mortgage. It's fantastic to know that you found everything to be smooth and timely. Customer satisfaction is paramount, and it's always encouraging to know that our professionalism is appreciated. Thank you for your superb rating and for choosing Conventional loan with us. I look forward to helping you again in the future. - Josh Jackson
Verified by Mutual of Omaha Mortgage
Too many times documents were sent to me to sign that were incorrect. I had to point out the errors to be fixed. Communication should have been sent correctly or in advance a reason why these documents were incorrect. Documents pertaining to the finacial well being of the customer need to be correct.
Business response:
Thank you, Joshua, for taking the time to share your experience. Your feedback is essential in helping us improve our service. I apologize for any inconvenience caused by the errors in the documents. Rest assured, we're taking steps to prevent this from happening in the future. Your financial well-being is our top priority at Mutual of Omaha Mortgage, and we are committed to providing accurate and timely communication. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. I ap... read more
Verified by Mutual of Omaha Mortgage
Everything was done great.
Business response:
I appreciate your review, Aimee. It's great to hear that you knew exactly what to do to complete the loan. Your positive experience is what we strive for at Mutual of Omaha Mortgage. Your feedback is crucial to our continuous improvement. Please don't hesitate to reach out if you need anything else. Thanks for the 5 stars!
Verified by Mutual of Omaha Mortgage
I would likely recommend this service
Business response:
I'm thrilled to hear that you had a positive experience with our communication and customer service, Ronald. Your high rating is much appreciated. It was a pleasure supporting you through your process with Mutual of Omaha Mortgage, and I'm here should you need anything else. Take care! - Shawn Murphy
Verified by Mutual of Omaha Mortgage
Ray was very helpful and informative about the process and helped to make sure I knew what all was going on behind the scenes.
Business response:
I really appreciate the feedback and am looking forward to working with you again.
Verified by Mutual of Omaha Mortgage
Ray was and his team were great communicators.
Business response:
I'm thrilled to hear that you had a positive experience with our team, Darrell. Clear communication is the cornerstone of our service at Mutual of Omaha Mortgage, so I'm glad we hit the mark with you. We appreciate your 5-star review and look forward to working with you again in the future. Thanks again, Darrell. -Ray Patterson
Verified by Mutual of Omaha Mortgage
Did everything to make sure I got approved for the loan.
Business response:
I appreciate your positive feedback, Brennan! I'm glad to hear that you found my communication and thoroughness helpful. It was a pleasure assisting you throughout the process at Mutual of Omaha Mortgage. Thank you for the perfect rating. Looking forward to serving you again in the future. - Dustin Nates
Verified by Mutual of Omaha Mortgage
Ray and his company were very easy to work with, always available to answer any questions I had, and the automated process for documentation collection was very easy to follow.
Verified by Mutual of Omaha Mortgage
Ray was always easy to get a hold of for questions or concerns. We completed a home purchase as well as an Equity Line of Credit and both went smooth.
Frequently asked questions about Ray Patterson at Mutual of Omaha Mortgage
How is Ray Patterson at Mutual of Omaha Mortgage rated?
Ray Patterson at Mutual of Omaha Mortgage has a 4.9 star rating with 173 reviews.
When is Ray Patterson at Mutual of Omaha Mortgage open?
Ray Patterson at Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.