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5925 Carnegie Blvd, Office 250, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Very easy to work with
Business response:
Thank you so much, Florian, for taking the time to leave such a positive review. It was a pleasure working with you, and I'm glad to hear that you found the process easy. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. All the best!
Verified by Mutual of Omaha Mortgage
Ray always responded quickly to my questions, making it easier to understand the application, review, and closing processes. He was friendly, patient, and professional throughout. Thanks, Ray!
Business response:
Kirk, thanks so much for the kind words! It was a real pleasure working with you through the mortgage process. I'm glad I could help make things clear and easy to understand, and I appreciate you taking the time to share your experience. It makes my job that much more rewarding to know I've helped clients like you achieve their homeownership goals.
Verified by Mutual of Omaha Mortgage
Ray and his team were so helpful through the entire process. Buying a new home can be very stressful at times, but Ray and his team were very supportive and helped ease my stress through the process. Ray was always very patient with me and answered all my questions. He always took time to explain things to me to make sure I understood, which was especially helpful as a new home owner.
Business response:
Elizabeth, thank you for the five-star review! It's always our goal at Mutual of Omaha Mortgage to provide a smooth and stress-free experience. We're thrilled to hear that you found our support and patience helpful. Rest assured, we always aim to ensure our clients understand every step of the process. Your kind words made our day. We hope you enjoy your new home! - Ray Patterson
Verified by Mutual of Omaha Mortgage
Clear, helpful guidance through the entire process
Business response:
I'm thrilled to hear about your positive experience, Kimberley. Your feedback is truly appreciated and I'm glad that my guidance was beneficial to you throughout the process. I strive to provide this level of clarity and assistance to all my clients at Mutual of Omaha Mortgage. If you have any other questions or need further assistance in the future, please don't hesitate to reach out. Thank you for the fantastic 5-star rating!
Verified by Mutual of Omaha Mortgage
Comminciation and advice made it a great experience.
Business response:
I'm thrilled to hear that you had a great experience, Justin! Your feedback is greatly appreciated, and it's fantastic to know that the communication and advice provided were helpful to you. Thanks for choosing Mutual of Omaha Mortgage and for your 5-star rating. Looking forward to serving you again in the future.
Verified by Mutual of Omaha Mortgage
Too many times documents were sent to me to sign that were incorrect. I had to point out the errors to be fixed. Communication should have been sent correctly or in advance a reason why these documents were incorrect. Documents pertaining to the finacial well being of the customer need to be correct.
Business response:
Thank you, Joshua, for taking the time to share your experience. Your feedback is essential in helping us improve our service. I apologize for any inconvenience caused by the errors in the documents. Rest assured, we're taking steps to prevent this from happening in the future. Your financial well-being is our top priority at Mutual of Omaha Mortgage, and we are committed to providing accurate and timely communication. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. I ap... read more
Verified by Mutual of Omaha Mortgage
Too many times documents were sent to me to sign that were incorrect. I had to point out the errors to be fixed. Communication should have been sent correctly or in advance a reason why these documents were incorrect. Documents pertaining to the finacial well being of the customer need to be correct.
Business response:
Thank you, Joshua, for taking the time to share your experience. Your feedback is essential in helping us improve our service. I apologize for any inconvenience caused by the errors in the documents. Rest assured, we're taking steps to prevent this from happening in the future. Your financial well-being is our top priority at Mutual of Omaha Mortgage, and we are committed to providing accurate and timely communication. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. I ap... read more
Verified by Mutual of Omaha Mortgage
Everything was done great.
Business response:
Thank you for your kind review, James! I'm delighted to hear that you're satisfied with the service provided. At Mutual of Omaha Mortgage, we strive to give our customers the best experience possible. Your feedback is greatly appreciated and I look forward to working with you again in the future.
Verified by Mutual of Omaha Mortgage
I would likely recommend this service
Business response:
Appreciate your feedback, Juan. It's great to hear that you'd likely recommend our services at Mutual of Omaha Mortgage. We strive to deliver top-quality service and your rating of 4.50 out of 5 stars reassures us that we are succeeding. Thank you for taking the time to review, it helps us continually improve to better serve you and future customers. Looking forward to assisting you again in the future, should you need our services. Ray Patterson
Ray Patterson at Mutual of Omaha Mortgage has a 4.9 star rating with 163 reviews.
Ray Patterson at Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.