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RealManage
- Plano, TX
About this business
Location details
6400 International Parkway, Suite 1000, Suite 1000, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience ever. No communication no repair no customer service. Two months of trying. They made mistakes and just stopped communicating at all instead of trying to correct. AWFUL company.
Business response:
Robin - We are sorry to hear of your frustrations. Your feedback has been shared with your local management team; so that they may connect with you regarding your concerns.
this company is a piece of shit. bad bad bad They can screw you multiple times From a very upset customer.
Business response:
James - We are sorry to hear of your frustrations. Your feedback has been shared with your local management team; so that they may connect with you regarding your concerns.
always makes trouble for residents
Business response:
We are sorry to hear that you feel unsatisfied with the level of service that we provide to owners and would like to know more about the concerns you have that were not addressed appropriately. Please email our team at Reviews@RealManage.com to let us know what community you are a part of and what you feel we could have done differently to provide a more positive experience.
Poor customer service, Charge uncustomary charges to residents.
Business response:
Hello Michael, and thank you for your feedback. We are sorry to hear about your experience and we would like the opportunity to discuss your experience further. Please email us at info@realmanage.com with the best contact information to reach you and a member of our team will then be in touch.
The most disrespectful employees imaginable. Our division needs to find another Managing company.
Business response:
Hello Gail, and thank you for your feedback. Customer service is one of our top priorities, and we want to ensure we've done everything we can so that you are satisfied with our level of service. Diana Larson, our Vice President and Market Leader of RealManage Dallas, would like to get in touch with you to discuss your concerns. If you have a preferred method of contact, please email that information to info@realmanage.com. Diana will then be in touch.
Any review on this company that is more than 1 star is likely paid for or an employee. I moved into an HOA in December of 2017 that is "managed" by rralmanage, as a renter. In May of 2018, we mailed in a check for $75 and an application for a pool key for the community pool. They would only do business by check which made no sense. In June the check still had not be deposited, and we had no pool key, so I made a phone call. They had the app, but not my check. Later that week after several phone calls I went in and handed the... read more
Frequently asked questions about RealManage
How is RealManage rated?
RealManage has a 3.3 star rating with 256 reviews.
When is RealManage open?
RealManage is closed now. It will open at 8:30 a.m.