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Red Knot Honolulu
- Honolulu, HI
About this business
Location details
702 South Beretania Street, Honolulu, HI, 96813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Purchased furniture in the beginning of April and they said the delivery date would be August. Fast forward to August and they said it's taking longer than usual check back in September. Gave it until October and he said it was in they just needed to get it out of the shipping container but I should expect it by the end of the month. Waited and waited and waited for an email or phone call but got neither. It's Nov 1st and I had to reach out to THEM. They told me it's going to take ANOTHER MONTH and hopefully I'll get it by t... read more
Business response:
Hi Nic - Thank you for bring this to our attention. We have just sent you a direct message. Thank you!
Ordered furniture a few weeks ago and told delivery mid-December. Mid-December came and did not get a call or update. I called only to find out it most likely wont be here til January. I stressed the importance of needing these items ASAP and now because they wasted my time I'll be furniture-less for another few months.
Business response:
Hi Justin: Thank you for bringing this to our attention. We've just sent you a private message. Thank you - Taryn K., Marketing Manager
Bought a sofa from the sales rep Kato and was promised I would get a rebate after I bought the sofa but after a month of trying to call him, he would always be in some sort of "meeting". Don't see him
Business response:
Hi Mitchell! Thank you for bringing this to our attention. We've just sent you a private message. - Taryn K., Digital Marketing Manager
I did not have a good feeling about this place. I walked around the store for over 30 minutes, and no one asked if I needed help. Very different from HomeWorld Furniture and C. S. Wo & Sons where at least there were a few salespeople who asked if I needed help even if a few other salespeople acted snobbish. While I was browsing, a very thin well-dressed woman in her 20s walked in, and was helped immediately by a salesman. I didn't realize I had to be a waif in her 20s to be assisted by the men who work at this store. There i... read more
Business response:
Hi Christal: Thank you for bringing this to our attention. We've just sent you a private message for more information. - Taryn K., Digital Marketing Manager
Ordered over five furniture in December and the salesperson assured us it would all be in Stock when we need them two months later. Called them a month later to set a delivery day and half of our items were out of stock... And on delivery day one item didn't arrive and I called the salesperson and he said it looked like someone else took it the one he has reserved. Makes no attempt to apologize sincerely and just dismisses it saying it's Hawaii and he can't do anything.
Liars who just want your money. I purchased a sofa and coffee table from Red Knot. The salesman told me he did an inventory check prior to purchase and that both my items were in stock. I told him that was perfect and went ahead with the transaction. When the delivery people arrived at my new place, they did not bring my coffee table. I was confused so I called my salesman who didn't reply to me until the following day. He ended up telling me that my item was on back order and he didn't know when it would be available, but w... read more
Business response:
Hi Tawny: Thank you for bringing this to our attention. We've just sent you a private message and would like to work with you on these concerns. - Taryn K., Digital Marketing Manager
Nice selection of items. Very disappointed by the lack of available sales people to assist us :( We really wanted to purchase furniture today, waited for over 1 hour. Nobody approached us, or greeted us, or even checked to see if we had questions... Total bummer!
Cheap prices but beware the quality of the products are very poor. I purchased a sofa and small end table. End table wobbles and is not balanced. Sofa feet aren't even so it leans to one side. Beware and be sure to check all of your items upon delivery and before the warranty expires. *update: home world customer service is responsive and working to resolve which is appreciated
Business response:
Hi Kari: Thank you for bringing this to our attention. We've just sent you a private message and would like to work with you on this. - Taryn K., Digital Marketing Manager
Apparently, everyone is too busy talking to each other, looking at their phone, and answering phone calls at the desk, to sell furniture to people standing in the store (literally cash in hand). When I finally flagged someone down, I was given an excuse about how she was just walking through and actually worked in another part of the store. I've been here three times, and it's the same every time. There are too many places to buy the same furniture for less (including better service at their other locations) to put up with t... read more
Business response:
Hi Jennifer: Thank you for bringing this to our attention. We've just sent you a private message and would like to work with you on these concerns. Thank you - Taryn K.
Frequently asked questions about Red Knot Honolulu
How is Red Knot Honolulu rated?
Red Knot Honolulu has a 4.5 star rating with 202 reviews.
When is Red Knot Honolulu open?
Red Knot Honolulu is closed now. It will open at 10:00 a.m.