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Redlands Pool & Spa Center DBA Poolwerx Redlands
- Pool & Hot Tub Service
- Redlands, CA
About this business
Welcome to Poolwerx Redlands your full-service one-stop destination for all things pool and hot tub related. We know that as a pool and spa owner your time is best spent enjoying the water with family and friends and we can help make that happen with a minimum of effort on your part. As the premier pool and spa company in Redlands and the surrounding area for more than 32 years, Poolwerx Redlands is geared toward making pool ownership enjoyable, relaxing and easy. Our expert team is dedicated to providing you with the best ... read more
Location details
310 Alabama Street Ste. P, Redlands, CA, 92373, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've used Pool Werx for over 20 years. Here is one reason why: A couple of months ago, we had a leak in our solar pool system, and the actuator that controls the flow to the solar panels wasn’t working. I reached out to Pool Werx to see if they could temporarily shut it off until the solar company could come out. Ken Van Ufflen responded promptly, took care of it, and explained what needed to be done when the solar repair company arrived. Two months later, when the repair company came, I couldn't remember exactly what Ke... read more
They keep our salt water pool sparkling! If a problem arises they respond quickly to fix it and make sure we are satisfied.
I went in to get my sons pool cleaner diagnosed and repaired. They charge $100 just to look at it. The repair technician left me a message saying that would be applied to to labor. So instead of doing that they charged me $500 more for the the part. So I’m total it came to over $600. This place is a dishonest rip off!!!
Had never gone there before but needed to exchange a Hayward salt cell on warranty. The staff were efficient, friendly, and I was in and out with the replacement in 10 minutes. While I was waiting more than one staff member came up and asked if I had been helped. Very impressed and I will getting all my pool supplies from them from now on.
In summary: They charge a ridiculous service fee. Monthly service fees more than anyone locally. Always difficult to get a returned phone call. Mistakes on my billing, always in their favor. Missed diagnosis on pool equipment. DO Not buy any product from their store $$, use Amazon.
Frequently asked questions about Redlands Pool & Spa Center DBA Poolwerx Redlands
How is Redlands Pool & Spa Center DBA Poolwerx Redlands rated?
Redlands Pool & Spa Center DBA Poolwerx Redlands has a 4.4 star rating with 98 reviews.
When is Redlands Pool & Spa Center DBA Poolwerx Redlands open?
Redlands Pool & Spa Center DBA Poolwerx Redlands is closed now. It will open tomorrow at 9:00 a.m.