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Redwood Hills Apartments
- Apartments
- Worcester, MA
About this business
Location details
376-384 Sunderland Road, Worcester, MA, 01604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is amazing! Kara had made the process so easy. People are friendly, our apartment was all clean when we picked up our keys. And the grounds are kept up and looks great
Business response:
We are grateful for your kind words! Kara and the team will be thrilled. Enjoy your clean, beautiful new home at Redwood Hills Apartments! Best regards, The Hamilton Co. Team
Took a little bit but I imagine you’re busy, and it wasn’t an emergency.
Business response:
Thank you for your review, David. We're grateful for your patience and appreciate your understanding; we do our best to provide the best, timely service to our residents even during busy periods. If you need anything in the future, please feel free to reach out to me at: AOrourke@thehamiltoncompany.com Best regards, Amy O'Rourke - Property Manager The Hamilton Company
My move in experience was very pleasant.
Business response:
Hi Megan, Thank you for taking the time to leave us this review and I am so happy to hear that your move-in experience went so well! If you ever need anything in the future, please don't hesitate to contact me at: Aorourke@thehamiltoncompany.com Best regards, Amy O'Rourke - Property Manager The Hamilton Company
Maintenance always responds quickly no matter if the issue will take time to repair. Pest control is also always on site every week, usually only one visit from them is needed to resolve any issues.
Business response:
Hi Kayla, Thank you so much for taking the time to leave us a review! We appreciate your positive feedback and are glad to hear that our maintenance and pest control teams are meeting your expectations. Thank you for choosing Redwood Hills Apartments. If you ever need anything in the future, please do not hesitate to contact me at: Aorourke@thehamiltoncompany.com / 508-877-2847 Thank you for choosing Redwood Hills Apartment, Amy O'Rourke - Property Manager The Hamilton Company
it was done in a very timely manner
Business response:
Hi Lauren, Thank you for your feedback and we are glad to hear that we have been able to assist you in a timely manner. If you ever need anything in the future, please do not hesitate to contact me at: Aorourke@thehamiltoncompany.com / 508-877-2847 Thank you for choosing Redwood Hills Apartment, Amy O'Rourke - Property Manager The Hamilton Company
Maintenance staff did excellent job for completing the repair at my unit! Responded very quickly and promptly. Very pleased with their service and assistance. Thank you so much to the Maintenance staff and Redwood Hills Mgt. Team for making a safe and great environment to rent and to live in!
Business response:
Hi Phuc, We are thrilled to hear about your positive experience with our maintenance staff, we truly appreciate it! Thank you for taking the time to share your feedback about our team and for making Redwood Hills your home. As always, if you ever need anything in the future, please don't hesitate to reach out to me at: Aorourke@thehamiltoncompany.com / 508-877-2847 Amy O’Rourke – Property Manager The Hamilton Company
Scott was great very knowledgeable and professional. He resolved our issue quickly and completely. Very pleased
Business response:
Hi James, We are thrilled to hear that you had such a positive experience with Scott! He is a valued member of our team and we are always happy to hear that he is going above and beyond to help our residents. Thank you for choosing Redwood Hills Apartments and we look forward to serving you in the future. If you ever need anything, please don't hesitate to reach out to me at: Aorourke@thehamiltoncompany.com Best regards, Amy O’Rourke - Property Manager The Hamilton Company
Maintenance responded very quickly and did a great job resolving my bathroom sink issue. Very satisfied with their work! Thank you very much to the Redwood Hills Maintenance Team! - Tommy
Business response:
Thank you for your positive feedback, Tommy! We're glad to hear that our maintenance team was able to quickly and effectively resolve your bathroom sink issue. We appreciate your satisfaction with our work and look forward to continuing to provide excellent service to you at Redwood Hills Apartments. If you need anything in the future, please contact me at: Aorourke@thehamiltoncompany.com Best regards, Amy O’Rourke - Property Manager The Hamilton Company
First of all, it took weeks without anyone responding to my request. I had to put in multiple requests for the same thing several times. Until I called the office in Boston, I would have waited for several months. So disappointed.
Business response:
Hi Isaac, I am sorry for this inconvenience and the delay you experienced. In the future, please email us directly with a list of needed repairs and include your apartment address and unit number so we can resolve these as soon as possible: RedwoodHillsMaintenance@thehamiltoncompany.com Best regards, Amy O'Rourke - Property Manager Aorourke@thehamiltoncompany.com The Hamilton Company
Frequently asked questions about Redwood Hills Apartments
How is Redwood Hills Apartments rated?
Redwood Hills Apartments has a 3.6 star rating with 102 reviews.
When is Redwood Hills Apartments open?
Redwood Hills Apartments is closed now. It will open on Monday at 9:00 a.m.