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Regency, a Villa Center
- Rehabilitation Center
- Taylor, MI
About this business
Regency, a Villa center, is a premier medical establishment that focuses on providing superior post-acute and long-term healthcare, in addition to a continuum of other specialized clinical services. Our goal is to exceed expectations and go beyond simply providing resident-focused care. We’re committed to our people — our guests, their families and our staff — and strive to rise above the status quo, to promote healing and wellness in a comfortable environment. At Villa, we push the boundaries of our industry standards and, ... read more
Location details
12575 Telegraph Rd, Taylor, MI, 48180, United States
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I am a friend or relative of a current/past resident My husband has been in the Regency Healthcare Centre since June or July. Due to COVID, it's really hard to actually see anyone because it's been so restricted, but his care has been pretty good and we do Zoom visits. It could be better looking, and it could be more aesthetically pleasing and more comfortable. The staff is pretty good, but sometimes, it's hard to get through to anyone on the phone. I'm able to get through the nurses' station once I get there, but some days ... read more
I am a friend or relative of a current/past resident My mother n law has been at the facility for about a month or two, the patient care is absolutely horrible. When you express your feelings to the nurses about your loved ones care, they dismiss it. My mom n law pressed the nurses button and it took over an hour to get someone into her room to help her. The dr's and nurses do not communicate, they have no idea what is going on with my loved one, I give them more info then they give me. Absolutely do not send your loved one ... read more
I visited this facility Please dont send love ones there the nurses aide don’t care some of the staff dont either they rarely give showers the place smells horrible
Other This place picks and chooses who they will treat with respect and who they won’t. The staff are very rude and curse all the time. Yell at the patients and even curse at them. Patients walk around soiled and smell of urine and feces. My moms friend died here because they were not properly treated with antibiotics for the infection. I wish you the best and please find a funeral home if you are putting your loved one in this facility.
I am a friend or relative of a current/past resident I’m so happy I transferred my dad to this facility. We had a great experience. His last place looked like a jail and felt really cold. Regency was so invitin and homelike. They worked really hard helping me getting him transferred because the last place wanted to keep him because of his good insurance. Whenever I visited him, he seemed to be really taken care of. Call lights could be answered better but the staff were helpful when they did come. I’m not going to complain m... read more
I am a friend or relative of a current/past resident Loved this place! They took good care of my loved one.
I am a friend or relative of a current/past resident Majority of the CENA's do not put any effort in the patient care. Most times when I went to visit, they were all sitting around at the floor desk and patient lights were just left blinking. Terrible experience for us to see while our family member was there.
I am/was a resident of this facility Great Place! I’ve been to other facilities and always end up at Regency! It’s like home! There’s a pleasant CNA that goes with me to appointments. This particular time, doctor’s office was very complex. We had to change rooms at least 4 times and she never complained. She did it with a smile and I appreciated that being in my current condition.
I am a friend or relative of a current/past resident My dad stayed at Regency for about five or six weeks. His physician was wonderful, the physician care was good, and the therapist was very good. However, we were not comfortable there and with the rest of the staff. We were not happy with the care Dad got. It was a very large place and they did their best, but there were issues. There was poor communication, the social worker never showed up, and the wheelchair never arrived when it was time for him to go home; we didn't l... read more
Frequently asked questions about Regency, a Villa Center
How is Regency, a Villa Center rated?
Regency, a Villa Center has a 4.4 star rating with 131 reviews.
When is Regency, a Villa Center open?
Regency, a Villa Center is open now. It is open 24/7.