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Regency, a Villa Center
- Rehabilitation Center
- Taylor, MI
About this business
Regency, a Villa center, is a premier medical establishment that focuses on providing superior post-acute and long-term healthcare, in addition to a continuum of other specialized clinical services. Our goal is to exceed expectations and go beyond simply providing resident-focused care. We’re committed to our people — our guests, their families and our staff — and strive to rise above the status quo, to promote healing and wellness in a comfortable environment. At Villa, we push the boundaries of our industry standards and, ... read more
Location details
12575 Telegraph Rd, Taylor, MI, 48180, United States
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I am a friend or relative of a current/past resident Poor resident care. Can’t get ahold of administrator or leadership team. Taking in all these Covid patients to get money and provide terrible care. Poor nursing staff. No follow through. Residents left neglected. Rooms very dirty. This place should be shut down!!
I am/was a resident of this facility DO NOT send anyone you care about here! Patients/residents sit in soiled diapers/briefs for hours. Some staff members were excellent; however the bad ones out number the nice ones. They lied to my insurance company and threatened to have my family arrested for kidnapping when they got me out of there!
I am a friend or relative of a current/past resident Over 25 years of caring for my parents I have never found a place so shameful. Our lists of complaints are long and many verified by family members who visited. The lack of supplies and services are wide spread- no kleenex, no visable signs of housekeeping, no garbage pails, no bath towels, showers denied, no extra blankets, going without water for hours and personal items disappearing. My mother was left for extended times in wet diapers and clothes. Regency of Taylor nee... read more
I am a friend or relative of a current/past resident I would not put my worst enemy here. While the wound care was immaculate, everything else about this place was straight out of a horror movie. Filthy beyond comprehension - your feet stick to the carpet, bugs everywhere, and the smell of urine and feces from resident's being left unattended with full diapers for hours on end was so strong, it took all I had to not throw up. There were also sharp containers that were overflowing - with bloody tubing and needles sticking out... read more
I am a friend or relative of a current/past resident The place geared to make money, they don’t care about anything else. I pulled my husband out after 5 days. He had a broken bed, no guard rails to prevent falling out of bed. The call button didn’t work. The floors were dirty including blood on them. A staff member in the night tried to move my husband’s stoma from one side of his stomach to the other. He didn’t know that it was permanent due to having his bladder removed. My husband was scared so I removed him.
I am a friend or relative of a current/past resident Do not send a loved one to this facility. My mom was placed here to recover from a hospital visit and finish antibiotics and physical therapy. She lost 20 lbs. during her short stay and did not receive continuing therapy as promised. She is legally blind, so I sent her cookies to snack on and no one bothered to open them so she could eat them. She had a container of cookies that I had filled and that came up missing. I took 3 large bags of clothes and shoes up there and ev... read more
I am a friend or relative of a current/past resident A friend is in this facility for rehab. Was the 10 days before first session. Given medication with about 2 tablespoons of water. Told he was dehydrated although there were times I visited and no water was available. Juice machine is unattainable-don't even ask for it. He has lost a substantial amount of weight; meal portions are minimal...a bun with a thin layer of ground meat, a couple tablespoons of beans and the same amount of potato salad. He was sleeping when breakfa... read more
I am/was a resident of this facility I was there for 2 weeks for rehab. I run on exercise, sleep, and nutrition. I was lacked one or all 3 while I was there. Food servings are small. Breakfast was about 7:30, lunch 11:30, and dinner 4:30 which meant you went about 15 hours without eating. This results in a lack of sleeping due to feeling hungry. The separate heaters for the rooms had two settings, hot and cold. Dinnerware and trash were left for the morning crew to clean up on more than one occasion. I was limited on exercis... read more
I am a friend or relative of a current/past resident Run as fast as you can from this place. Patient in their care lost 23 pounds in their care in 5 weeks. I inquired numerous times about her condition and after seeing an outside doctor she was immediately put into the ER. She has been moved to a different facility and is totally thriving. I was informed by staff at Generations that medical staff saw her daily and they weren’t concerned. She was below 100 pounds. How can you be so blind?
Frequently asked questions about Regency, a Villa Center
How is Regency, a Villa Center rated?
Regency, a Villa Center has a 2.7 star rating with 281 reviews.
When is Regency, a Villa Center open?
Regency, a Villa Center is open now. It is open 24/7.