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Relax The Back
- Furniture Stores
- Fort Worth, TX
About this business
Location details
5916 Curzon Ave, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
so polite and informative
Business response:
Thank you for taking the time to share your feedback, Becky!
We had lots of questions. Gustavo had lots of answers. He worked with us to find the right chair to fit my needs.
Business response:
We appreciate your feedback, Jack, and hope you love your new chair!
Great. Always
Business response:
Thank you Onah, for the five star review!
No one was pushing for a sale. My daughter and I tried out all the available lift chairs and chose the zero gravity lift. The store manager was friendly so overall no complaints
Business response:
Thank you, Jackson, for sharing your lift chair shopping experience and the customer service you received.
We were told two weeks for delivery. Now we are told 6 weeks. Hate to be lied to. Communication terrible. Like pulling teeth. Not very happy.
Business response:
Mr. Doeren, I apologize if there was a miscommunication but custom made recliners take more than 2 weeks. We'll get the recliners out to you asap.
Jonathan at the Ft Worth store said a Breeze Temperpedic mattress cover was necessary to avoid warranty invalidation in case of accidental spills and promised one would be delivered along with the mattress. However, the mattress did not arrive with a cover. When I called the store, Alex said it was coming via mail and that it will “be ok to sleep on it a couple of nights without the cover”. We had to drive some 30 miles to the Temperpedic store and pay for a cover out of pocket so we could safely sleep on the mattress that n... read more
Business response:
Reagan, I apologise about the mattress protector arriving day after the mattress delivery. It ships from a different factory and is sent via UPS.
You did great my sales person was Gustavo and he was very informative. Thanks
Business response:
William, Thank you immensely for recognizing Gustavo's expertise. We're happy to provided informative service for your needs.
We had great service Thank You
Business response:
William, Thanks for the great feedback! We appreciate your business and your trust in our solutions.
I hate my pillow. Made my neck worse. It has a funny smell & feels like I’m lying on a brick,
Business response:
Angie, We are sorry to hear about your pillow experience. Please contact us at (817) 732-6797 to resolve these comfort and quality issues.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 185 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.