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Relax The Back

4.8

About this business

Location details

5916 Curzon Ave, Fort Worth, TX, 76107, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.8183 reviews
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Onah W.'s profile image
Onah W. 
a year ago

Great. Always 

Business response:

Thank you Onah, for the five star review! 

Jackson C.'s profile image
Jackson C. 
a year ago

No one was pushing for a sale. My daughter and I tried out all the available lift chairs and chose the zero gravity lift. The store manager was friendly so overall no complaints 

Business response:

Thank you, Jackson, for sharing your lift chair shopping experience and the customer service you received. 

Bruce D.'s profile image
Bruce D. 
4 days ago

We were told two weeks for delivery. Now we are told 6 weeks. Hate to be lied to. Communication terrible. Like pulling teeth. Not very happy. 

Reagan Y.'s profile image
Reagan Y. 
2 months ago

Jonathan at the Ft Worth store said a Breeze Temperpedic mattress cover was necessary to avoid warranty invalidation in case of accidental spills and promised one would be delivered along with the mattress. However, the mattress did not arrive with a cover. When I called the store, Alex said it was coming via mail and that it will “be ok to sleep on it a couple of nights without the cover”. We had to drive some 30 miles to the Temperpedic store and pay for a cover out of pocket so we could safely sleep on the mattress that n... read more

Business response:

Reagan, I apologise about the mattress protector arriving day after the mattress delivery. It ships from a different factory and is sent via UPS. 

William B.'s profile image
William B. 
5 months ago

You did great my sales person was Gustavo and he was very informative. Thanks 

Business response:

William, Thank you immensely for recognizing Gustavo's expertise. We're happy to provided informative service for your needs. 

William B.'s profile image
William B. 
5 months ago

We had great service Thank You 

Business response:

William, Thanks for the great feedback! We appreciate your business and your trust in our solutions. 

Angie H.'s profile image
Angie H. 
6 months ago

I hate my pillow. Made my neck worse. It has a funny smell & feels like I’m lying on a brick, 

Business response:

Angie, We are sorry to hear about your pillow experience. Please contact us at (817) 732-6797 to resolve these comfort and quality issues. 

Patricia S.'s profile image
Patricia S. 
11 months ago

Excellent, would shop here again 

Business response:

Ms. Staples, Please visit us anytime. Thank you for your 5 star review. 

Patricia S.'s profile image
Patricia S. 
11 months ago

Sales person was very knowledgeable about the products, I understood exactly what he was explaining. He found me what I needed and I was able to make my purchase confidently 

Business response:

Ms. Staples. Thank you for trusting us with your back products. We'll do our best to explain and pair your needs with the correct products. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 183 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.