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Relax The Back
- Furniture Stores
- Naperville, IL
About this business
Location details
2555 W 75th St, Ste 117, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
Evan was patient with me and walked me through clearly how to adjust the chair to my needs. He gets where you're coming from with back pain and you could tell he was really knowledgeable. I'm definitely excited to try out my new chair.
Verified by Relax The Back
Extremely well trained staff. No pushy sales efforts as the products sell themselves. The staff knows the competitions and helps you make an informed purchase. You can't get an Inada chair anywhere else with the special 6 year RTB warranty agreement. It's sad to see the 1 star ratings here for folks that simply don't read or just assume they get stuff for free based on how much they spend. I'll be back for sure and have no problem recommending them.
Verified by Relax The Back
very good
Verified by Relax The Back
Wonderful staff, they are very helpful. I have been very happy with all of the products I have purchased.
Verified by Relax The Back
Excellent customer service and we'll educated on all the merchandise. The staff genuinely care about the needs of the customer.
Verified by Relax The Back
I like this chair - quite comfortable so far.
Verified by Relax The Back
Horrible experience. We waited longer than told for a custom office chair, and when it did finally arrive, it was the wrong chair. The chair was supposedly made and lost, so we had to wait for another one to be made. Still waiting for something more than just a “we’re sorry”
Business response:
Rick, Our sincere apologies. We would like to make a custom foot rest that matches your chair to express our appreciation of your patients. Evan I believe has reached out to you. I hope the chair was worth the wait. Thank you for letting us know.
Verified by Relax The Back
I ordered a replacement cable for my Perfect Chair on 11/21/19. It was to be shipped directly to me. After several inquiries as to when it might be delivered I was told it had been delivered to the store in Naperville on 12/14/19. I drove to the store to pick it up and discovered it was not the correct cable but I took it anyway because I was not offered an alternative. I was able to modify the lever to accept the cable and the chair works. The price of the cable was exorbitant. The price tag on the cable was $24.95. The cos... read more
Verified by Relax The Back
Your sales rep was much too close on me in the store., felt like she was stalking me. Give me space/room to look and examine the merchandise.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 261 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 12:00 p.m.