Reliable Body Shop's cover image

This profile has been claimed by the business owner or representative.

Reliable Body Shop

4.5

About this business

Location details

9901 Coors Road NW, Albuquerque, NM, 87114, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.52,238 reviews
Select a rating
Shannon's profile image
Shannon 
8 years ago

0.5 Star : Likely to Recommend I understand this department was just wiped clean and has a new manager and new staff, but my experience was way too horrible to recommend this to anyone. 0.5 Star : Repair Quality 0.5 Star : Customer Service 0.5 Star : Returned Clean 

Nicole's profile image
Nicole 
8 years ago

0 Star : My Experience Your team made scratches and chips on my hood while in for repairs! I am not happy about this! 0.5 Star : Likely to Recommend 0.5 Star : Repair Quality They need to return phone calls!!!!!!!!!!! The collision director is not a good director in my opinion! It is not okay to not call people back! I left 2 messages.. 0.5 Star : Customer Service 0.5 Star : Returned Clean 

Therese's profile image
Therese 
8 years ago

2 Star : Likely to Recommend Whille the work is good (which is why I choose to work with reliable) the customer service is terrible. When I finally got a hold of a manager, I told him I would not speak to Jessica to make an appt to bring the car in; the manager was kind enough to do it himself. My appt was within a week of me talking with the repair manager. When I went in on 10/2, the manager was no longer there and no one could find my paperwork. We had to start all overr again. iF it wasn't for Charles, I would have gone ... read more

Magdaleno's profile image
Magdaleno 
8 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service 

Douglas's profile image
Douglas 
8 years ago

2 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

Deborah's profile image
Deborah 
8 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service 

Jennifer's profile image
Jennifer 
8 years ago

2.5 Star : Likely to Recommend 2.5 Star : Repair Quality Final replaced bumper is dented. I would expect that a new bumper would not have dents however it appears that it was overtightened caused a dent. 2.5 Star : Customer Service Everyone that i dealt with seemed so overwhelmed and overworked. Customer service is hard to achieve when the basics are rushed. 1.5 Star : Returned Clean 

David's profile image
David 
9 years ago

0 Star : My Experience Total unprofesionalism. Horrible customer care. 0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service 1.5 Star : Returned Clean 

Cassandra's profile image
Cassandra 
9 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 1 Star : Customer Service 

Frequently asked questions about Reliable Body Shop

How is Reliable Body Shop rated?

Reliable Body Shop has a 4.5 star rating with 2,238 reviews. 

When is Reliable Body Shop open?

Reliable Body Shop is closed now. It will open at 7:00 a.m.