This profile has been claimed by the business owner or representative.
Reliable Chevrolet
- Car Dealers
- Springfield, MO
About this business
Location details
3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Worst service ever. If I could give -0- stars I would. We received rude and untimely service. Everything we requested was not completed when we received car back. Yet, your service dept. was going to charge us anyway. That is what I consider fraudulent. We will never purchase another car from Reliable or take my car for service there again.
Business response:
We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
Terrible experience that was notated in specifics. The Manager called me the next day and apologized and said that they would comp me and give me a return and never did also.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
They didn't do anything for me? Why is this on my report?
Business response:
Thank you for bringing this matter to our attention. We apologize for this inconvenience and its important that we update our records immediately. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
Took over an hour and a half for just an oil change, had to go out and ask for my truck and they realized it was jsut sitting outside already done no big deal until I drove out of town for work and had oil coming out of my truck the next day from the filter.
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
I wouldn't spend $3.50 on some clips to fix my window
Business response:
Customer service is our top priority and we want to see if we can address your issue. Please reach out to Robert Bunch at rbunch01@vtaig.com at your earliest convenience.
Horrible I've had nothing but problems with all general motors Chevrolet dealerships went from devoted chevy owner all my life to disgusted with them after my last purchase
Business response:
Franco, I'm sorry to hear about your frustrations with your truck. I know we had an issue with getting parts so you could get back to work in Florida. I hope you know we did everything we could to expedite the repair. Bob Bunch, Reliable Chevrolet Springfield MO
Still have not fixed the issue. It was not satisfactory. And now the electrical plug ins stopped working also. This needs attention
Business response:
Thank you for your review. Please call me to review repair so we may get that taken care of. My name is Bob Bunch, Service Director Reliable Chevrolet. Direct phone line is 417-522-2052
Horrible, liars, thieves, cheats. Will never go here again. Shame. Been going here for over 25 years. Done.
CEL. Took it back twice for same issue. Issue was not fixed the first time or second. Additionally, I agreed and was charged for parts/services that I really did not need for this service and that were out of the B2B scope of warranty. Did so as it was "recommended to help" with the fix. Cash grab basically. After only 2 days and very little drive time, CEL back on. Same code. They did NOT resolve the issue. I am contacting Chevrolet corporate about this and refunding of part/services that were really not needed.
Business response:
Can you contact me regarding your service visit on your corvette, I would like to resolve this to your satisfaction as far as the check engine light. Bob Bunch, Service Director Reliable Chevrolet. Direct line 417-522-2052
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.4 star rating with 6,815 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is open now. It will close at 7:00 p.m.