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Reliable Chevrolet
- Car Dealers
- Springfield, MO
About this business
Location details
3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Slow and uninformed the worst dealership I have ever dealt with
Was told issue with car shaking and rattling had to do with brake pads needing to be replaced. Agreed to replacing front and back brake pads, as well as other miscellaneous services to get the vehicle in top shape - totaling $2,400. Continued rattling within a few days of service. Called to let them know but didnt get a returned call. Engine then completely died and had to be towed to a body shop where they said the issue was the motor and it was an $8,600 fix.
Once again Reliable Chevrolet stated they did something on the invoice but did not do the service on the truck. I received notice on email that the truck was ready but called and found out it was not. I was promised a return call and did not get it. Reliable needs to get this fixed.
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience caused during your service visit. We understand that it can be frustrating when a problem with your vehicle cannot be immediately resolved. Our service team strives to diagnose and repair issues as quickly as possible, but sometimes, more extensive repairs may be necessary. We appreciate your patience and understanding during the process. At your earliest convenience, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
Mu car did not get Serviced.. Reliable said they could not do it because they dont do car newer then 2017 so they sent me to ford and they did not do it either.
Business response:
We're disappointed to hear you feel there was miscommunication with our team. We want to understand this review further, please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience.
Terrible service and even worse communication. Had my car in for repair, took an entire week.
Business response:
We're disappointed to hear you feel there was miscommunication with our team. We want to understand this review further, please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience.
Was not happy with the overall experience with this dealership. Will be using a different dealer for my next purchase.
Business response:
We're disappointed to hear you weren't satisfied with your service visit. We would be happy to address your concerns directly as well as answer any further questions regarding your experience.At your earliest convenience, please reach out to Bernard Brooks, our Sales Manager, at Bbrooks@ReliableChevrolet.com.
It was probably the worst possible service or unservicest you can get.
Business response:
We are disappointed to hear this. At your earliest convenience, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
All the all these car dealerships to do is lie and bullsh.,..you and waste your whole day
Business response:
We are disappointed to hear this. At your earliest convenience, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
The vehicle I purchased almost a week and a half ago was in my possession for a total of 2 days before I had to take it to their service center for work on the transmission. 4 days later, i was told the car would be ready for pickup that afternoon. When I went to do so, they informed me they had only just noticed the issues I had brought it in for. They offered me a rental, which no one seems to be following up on. Then the salesperson handling my case quit her job. So now here I am with no car.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.4 star rating with 6,815 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is closed now. It will open tomorrow at 7:00 a.m.