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Reliable Chevrolet

4.5

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Location details

9901 Coors Blvd, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.514,468 reviews
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Im RELIABLE 
13 years ago

This dealership is by far the worst in New Mexico. They are liars and thiefs do not waste your time or money with these people. They sold me a nearly salvage vehicle for full price and I was told the car fax just didnt come up yet when the accident had happened years before. Take your used vehicles to wreck check (tommys auto body) he will check your vehicle for free you will certainly need it if you shop here. After complaints through the attorney generals office, their fake manager Ken Willis told me he would make everythi... read more

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chris80 
13 years ago

I bought a brand new 2011 Chevy Camaro convertible ss. Only had the car 4 Weeks driving home at 1am battery light came on. Took it in to dealer said it had bad battery so they replaced it. Two Weeks later on the way to work battery light comes on and check charging system light I turned radio and AC off to make it to work as I get to work battery saver mode light comes on. My husband took my car back the same day this happened which was Tuesday here I am Saturday car still at dealership with no answers. I went in told them I... read more

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wafdof 
14 years ago

Typical Albuquerque Dealership, full price was the only price offered. Variants on full price that where actually over sticker due to add ons that are worth nothing. Told high pressure sales person "What it would take" about 3 times, $800 over invoice with no add ons, cash only deal. I WAS IGNORED!!!!!!!!! Wanted to buy $60K truck (3500HD crew cab diesel) walked away with nothing. Will buy from costco services final price WILL BE no more than $800 over invoice. Sales jerk tried to pit wife against husband, I been married 17 ... read more

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Richardss 
14 years ago

I recieved great service from the sales staff and the finace lady Yavonne. I was very disappointed in the delivery of the car. It was very dirty and not cleaned in a manner for good service. They may have ran it thru the wash but that was it. If the dealer is paying a person to do this job they are getting nothing out of them but angry customers. Get someone in there that knows how to detail a car doesent mind doing some work and make it look like a new car being sold not a piece of crap. I hope that Kurt Jones reads the dea... read more

Business response:

We are very sorry to hear about your recent experience at Reliable Chevrolet. We sincerely apologize that your vehicle was not satisfactorily detailed when you picked it up. We hope you are happy with the 2nd detail job that was performed, and please let us know if we can do anything else to assist you in this matter. We appreciate your business and the constructive feedback! Sincerely, Brandon White Sales Manager Reliable Chevrolet 

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Denverlujan 
14 years ago

Went in with an ad from their website they brought out a car that didnt even look like the car on the ad but we found what we wanted the sales guys said he could do $20,500 but when we sat to do paper work he went up to $24,900 sayin he couldnt wotk with us we were buying 2 vehicles a truck and car.He went to talk to the manager and came out with crumbled papers how unprofessional. That was a very very bad experience. I would never recommend this dealership. Buying a car should be a good experience not a nightmare!!!! 

Business response:

We are very sorry you didn’t have a more positive experience here at Reliable Chevrolet! That is always our goal with each and every customer. When you arrived with the May Malibu special in hand, we gladly told you we would honor it and showed you that particular vehicle. When you chose another Malibu, different from the one featured in our special, we couldn’t honor the same pricing, since that vehicle was priced higher. We would love the opportunity to work with you again and welcome you to come back to our dealership any... read more

SVAUTOMOTIVE's profile image
SVAUTOMOTIVE 
15 years ago

i paid for one truck cash on sunday dealership could not deliver then was talked in to another one that was not what i wanted paid for it in full once again dealership came up with no truck then i was told to go to another dealership and they would give me the truck for same deal (by brad) they did not keep in mind i sighned paper work on both trucks i sold my f350 on monday with the idea of haveing a new chev silverado so it left me with no truck and trailers in cuba new mexico to pick up i have bought my other trucks from ... read more

Business response:

Mr. Garcia, We want to apologize that you were dissatisfied with your experience here at Reliable. We worked very hard on this deal for you, coordinating with other dealerships, and trying to get the exact vehicle you were looking for. We are pleased that you have chosen to service your new vehicle with our service department and we look forward to seeing you there in years to come. Sincerely, Reliable Chevrolet 

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absolutlyno 
15 years ago

these clowns are sad excuses for service. My dog could do better work. My check engine light in my 06 tahoe came on, i noticed it hadnt been shifting well either so i brought it in and asked them to look at transmission..3 days later after numerous calls they finally "looked" at my truck and determained that there was no problem..... well there was, on my way to Casa Chevrolet the transmission went and i had to call a tow truck. while it was at casa i also had to have the dashboard replaced because some idiotbox put somethin... read more

Business response:

We sincerely apologize for the inconvenience and trouble you encountered with our Service department here at Reliable Chevrolet. Since you visited our Service department, we have had a management change. Please let us know if there is anything we can do to earn your trust again. Customers are our #1 priority and we will do whatever we can to make this up to you. We would love to speak with you about this issue in person, please let us know if that will be possible. Sincerely, Don Poling Service Director Reliable Chevrolet 50... read more

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vinsona 
19 years ago

My wife and I visited reliable Chevrolet for a test-drive. A sales clerk, Adriana, asked for our phone number and I told her I did not want to give it to them, as I did not want to receive sales calls. She then said her manager told her that she could not take us on a test drive without the number as they needed them for "safety". I said I would give it only if they guaranteed I would receive no sales calls, which she guaranteed. I then gave her both my cell number and my wife’s. The next day we received a call from their sa... read more

Frequently asked questions about Reliable Chevrolet

How is Reliable Chevrolet rated?

Reliable Chevrolet has a 4.5 star rating with 14,468 reviews. 

When is Reliable Chevrolet open?

Reliable Chevrolet is closed now. It will open at 8:00 a.m.