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Reliable Lexus

4.9

About this business

Location details

3521 E. Sunshine St., Springfield, MO, 65809, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.92,920 reviews
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lisakaelin88's profile image
lisakaelin88 
a year ago

Excellent customer service. Thanks to Mark and Chad for making our buying experience so enjoyable!! 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that you had an enjoyable buying experience and that Mark and Chad provided you with excellent customer service. Our team strives to make the car-buying process as smooth and pleasant as possible, and it’s great to know we succeeded. If you have any further questions or need assistance in the future, please feel free to reach out. Enjoy your new vehicle! 

Hogwildcat's profile image
Hogwildcat 
a year ago

I was pleasantly surprised at the service I received. Drew Lindeman was a great help through the process. Mark was super helpful with the tech as well! 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Drew and Mark provided excellent assistance and made your visit a pleasant one. It's always our goal to ensure a smooth and helpful process for our customers. We appreciate your kind words and look forward to assisting you again in the future. 

murrayconque's profile image
murrayconque 
a year ago

They made it easy peasy and very professional! Ken was very helpful getting me my new Lexus! Mark also hopped in the car with me the very next day and went over the tech features! 

Business response:

Thank you so much for your kind words! We're thrilled to hear that Ken and Mark were able to make your car-buying experience smooth and enjoyable. It's great to know you felt well taken care of with the help and tech features walk-through. Enjoy your new Lexus, and we look forward to serving you again in the future! 

Jleck417's profile image
Jleck417 
a year ago

Ben from Toyota, Drew and Mark from Lexus were all so helpful in my car purchase! From picking the right vehicle to understanding every option my new car had! They made the car buying process so EASY!! 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that Ben, Drew, and Mark provided you with such helpful service during your car purchase. It's fantastic to know they assisted you in selecting the right vehicle and ensured you understood all of its features. Making the car buying process easy and enjoyable is our top priority, and we're glad to have met that goal for you. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Enjoy your new car! 

Mecumtim's profile image
Mecumtim 
a year ago

Everything went good, especially with our salesman Chad. Sitting with Mark the tech specialist, we learned quite a bit of information! 

Business response:

Thank you for sharing your experience! We're so glad to hear that everything went smoothly and that Chad, along with Mark, were able to provide valuable insights. We strive to ensure our customers feel informed and supported throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future! 

ladonnasinclair66's profile image
ladonnasinclair66 
a year ago

Mark has been very through and patient in explaining all the details. Kery was very helping in making everything a smooth and fun process! 

Business response:

Thank you for your wonderful review! We're so happy to hear that Mark was thorough and patient in explaining everything, and that Kery made the process smooth and enjoyable. We truly appreciate your feedback and are glad you had a great experience. We look forward to assisting you again in the future! 

Margiebutler2's profile image
Margiebutler2 
a year ago

Kery and Mark were very helpful. Kery has always done good by us the past few times we’ve purchased from him. Compared to my 2022, Mark was able to show me the differences and addition of the technology. Thank you! 

Business response:

Thank you for your fantastic review! We're thrilled to hear that Kery and Mark provided you with helpful and informative service during your recent visit. It's wonderful to know that Kery has consistently taken good care of you, and that Mark was able to highlight the differences and advancements in technology compared to your 2022 model. We appreciate your trust in us and are grateful for your continued support. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you again! 

jsings13's profile image
jsings13 
a year ago

Drew Buchheit was super respectful of my time and patient throughout the week. He returned every message in a timely manner and listened to me and answered all my questions. Mark, the tech guy thoughtfully explained every aspect of the inside features of my NX and reassured me I could reach out in the future if I have any difficulties! Everyone treated me as important and with respect. Do not hesitate to buy a car here and join the Reliable family!!! 

Business response:

Thank you for your glowing review! We’re thrilled to hear about your positive experience with Drew and Mark. It’s wonderful to know that Drew was respectful of your time and attentive to your questions, and that Mark provided thorough explanations of your NX’s features. We believe that every customer deserves to be treated with respect and care, and we're glad that you felt valued throughout your visit. Welcome to the Reliable family! If you have any more questions or need assistance in the future, don't hesitate to reach ou... read more

swearengenjl44's profile image
swearengenjl44 
a year ago

The processing was amazing Ken and Mark was extremely helpful. Phenomenal job and we’d recommend them to anyone! 

Business response:

Thank you for your amazing review! We’re thrilled to hear that Ken and Mark provided you with exceptional service during the processing of your purchase. It’s wonderful to know that their helpfulness made a positive impact on your experience. We truly appreciate your recommendation and can’t wait to serve you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle! 

Frequently asked questions about Reliable Lexus

How is Reliable Lexus rated?

Reliable Lexus has a 4.9 star rating with 2,920 reviews. 

When is Reliable Lexus open?

Reliable Lexus is closed now. It will open at 7:30 a.m.