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9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The people are great. The organization not so much. Since I bought my rogue I felt less than taken care of. Especially my Nissan who refuse to fix a problem that was not my fault and left me stuck with the bill. I don't understand the point of a warranty if it doesn't cover things??? And yes I do understand the reality that Nissan would not cover something that was caused by me however in this particular instance I don't believe it was caused by me. It also took four trips back and forth to the dealership and being told ther... read more
Business response:
Nick, we’re glad to hear that you found our team and service manager to be helpful and fantastic. However, we regret that your overall experience with the dealership and the handling of your vehicle's issue was not up to your expectations. It’s especially frustrating to make multiple trips and still feel like your concerns weren’t fully addressed. We understand how important it is for a warranty to provide the protection you expect, and it’s unfortunate that the situation left you feeling unsupported. We’d like the opportuni... read more
Great service. Staff was attentive and explained all services needed. I will be back for a follow up service
Business response:
Thank you, Jose! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we can't wait to welcome you back for your follow-up service!
They made the overall experience so easy and enjoyable. Super happy with my purchased vehicle.
Business response:
Thanks for the fantastic review! We're thrilled to hear you had an easy and enjoyable experience with us. Enjoy your new vehicle, and we appreciate your support!
Janay and Sophia were very helpful love my vehicle. Thank you so much! My experience was great and unexpected. Happy with my salesperson and finance manager.
Business response:
We’re thrilled to hear about your positive experience with Janay and Sophia! It’s fantastic that you love your new vehicle and felt supported throughout the process. Thank you for sharing your feedback! Enjoy your ride!
The wait time was good it was very professional kept me informed on my vehicle was impressed
Business response:
Thanks for your feedback! We're glad to hear you had a positive experience and appreciated our communication. Your satisfaction is important to us, and we look forward to serving you again.
Great customer service when shopping for a new vehicle Craig was great answer all of my questions
Business response:
Thank you! We're thrilled to hear you had a positive experience with Craig. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. We appreciate your feedback and hope you enjoy your new vehicle!
I prefer going to Reliable versus anywhere else. I like the mailed coupons and the people seem to care.
Business response:
Thanks for the fantastic feedback, Brian! We're thrilled to hear you enjoy the mailed coupons and appreciate our team's care. Your support means a lot to us, and we look forward to continuing to provide you with great service!
Thank you Mr. N. Anaya for your excellent service! We need people like you in Los Angeles! We appreciate the speedy service of Nissan Albuquerque for assisting us and getting us back on the road.
Business response:
Monica, thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Mr. N. Anaya and our team at Nissan Albuquerque. Your support means a lot to us, and we’re glad we could help get you back on the road quickly!
The service center has always been upfront and honest. They have made the experience more enjoyable and have made me feel more confident in their ability to do the work that I have requested.
Business response:
We're thrilled to hear you had such a positive experience with our service center. Honesty and customer confidence are our top priorities, and it's great to know we're hitting the mark. We appreciate your support!
Reliable Nissan has a 4.4 star rating with 12,704 reviews.
Reliable Nissan is open now. It will close at 8:00 p.m.